GrubHub - New York, NY

posted about 1 month ago

Full-time - Senior
New York, NY
Food Services and Drinking Places

About the position

The Senior Director of Product Management at Grubhub is a pivotal leadership role focused on driving customer acquisition and activation strategies across various product lines. This position involves overseeing multiple product managers and teams, collaborating with cross-functional departments to develop and implement strategies that enhance user growth and align with business objectives. The role requires a strategic mindset to set the company's direction and establish key performance metrics, ensuring the product team's vision aligns with Grubhub's overall roadmap.

Responsibilities

  • Lead and set the company's strategic direction for product growth.
  • Establish key performance metrics across all platforms and develop long-term strategies to improve them.
  • Create and articulate the short and long-term product strategy for the product team.
  • Own customer growth product and optimization strategies, ensuring delivery against them.
  • Develop leadership capabilities of several Product leaders and product managers.

Requirements

  • 10+ years of experience in product-led growth and product leadership roles in marketing-technology or consumer-focused tech companies.
  • Minimum of 12+ years in operations or program management with at least 7 years managing a team.
  • Deep expertise in SEO & SEM strategies for customer acquisition.
  • Bachelor's degree required; MBA is a plus.
  • Ability to collaborate with C-level executives across various functions.
  • Direct experience with large-scale e-commerce platforms and data analytics.
  • Proven track record of inspiring change and increasing impact for internal customers.
  • Experience working across technology teams from UX to data science and backend teams.
  • Familiarity with Agile and OKR methodologies.

Nice-to-haves

  • Experience with A/B testing and web/mobile application environments.
  • Strong decision-making capabilities and ability to develop financial plans.

Benefits

  • Flexible PTO for recharging.
  • Excellent medical, dental, and vision benefits.
  • 401k matching and paid parental leave.
  • Generous compensation package with incentives and bonuses.
  • Weekly Grubhub credit for free meals.
  • Paid time off for social impact initiatives.
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