ServiceNow - New York, NY

posted 5 days ago

Full-time - Senior
New York, NY
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Sr. Director, Risk & Security Solution Sales at ServiceNow is responsible for leading sales leaders and direct sales executives to drive new business sales growth in the region. This role involves developing sales strategies, engaging in territory planning, and building relationships to support revenue generation. The director will also mentor team members, manage sales forecasts, and ensure the achievement of annual sales goals while collaborating with various internal teams and maintaining customer engagement.

Responsibilities

  • Lead Sales Leaders and direct Sales Executives to drive rapid new business sales growth in the region.
  • Drive sales strategy for the region in alignment with the plan and in coordination with Sales Operations.
  • Engage in territory planning, relationship development, and opportunity development to drive revenue.
  • Recruit, coach, and mentor team members to drive excellence.
  • Develop territories and quotas for the sales team and communicate performance expectations.
  • Manage and report accurate forecasts and pipeline to the business.
  • Achieve annual sales goals on a quarterly and annual basis.
  • Engage effectively in C-level meetings to understand customer business requirements.
  • Build effective working relationships with various internal teams and the ServiceNow executive team.
  • Manage indirectly the Digital Sales Team, including Sales Development and Inside Sales teams.
  • Retain and grow the existing customer base with regular non-sales customer engagement activities.
  • Drive the Commercial team to be the engine for new logo and new business.
  • Advocate and drive early career team development within the Commercial Organisation.
  • Collaborate with the regional Senior Leadership team to drive culture and sales success.

Requirements

  • Extensive track record of new business sales success including presentation and negotiation skills at C Level.
  • Strong success in recruiting, coaching, and managing an exceptional sales team.
  • Strong strategic thinking including analytical and financial planning skills to meet quotas.
  • Ownership of accurate CRM reports including current and future quarterly forecasts.
  • Experienced in driving sales processes and building effective relationships with Sales Operations.
  • Ability to understand the 'bigger picture' and business drivers around IT.
  • Ability to build long-term strategic and senior-level relationships.
  • Ability to adapt and work effectively within a rapidly changing environment.
  • Demonstrates strong business and financial acumen.
  • Built self-motivated sales teams that embrace a culture of collaboration and overachievement.
  • Proven partner relationships and networks to grow revenue streams and territory development.

Benefits

  • Base pay of $185,450 - $305,950 plus equity and variable compensation.
  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations.
  • Flexible time away plan.
  • Family leave programs.
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