Jewelers Mutual Insurance Company - Dallas, TX
posted about 1 month ago
The Senior Director, Design & Experience will lead the enterprise experience and design initiatives at Jewelers Mutual, ensuring a consistent, seamless, and joyful end-to-end experience for customers. This role involves managing an internal team and agency relationships to deliver on strategic and tactical efforts, focusing on both digital and physical customer journeys. The position is pivotal in maintaining brand integrity and usability across all customer interactions.