Sr. Electronic Business Systems Analyst

Jackson National Life Insurance Company - Lansing, MI

Full-time - Mid Level

Lansing, MI

Insurance Carriers and Related Activities

About the position

The Sr. Electronic Business Systems Analyst is a pivotal role responsible for analyzing, coding, configuring, unit testing, and promoting all electronic platform artifacts to various electronic platforms, including vendor-supported platforms. This position requires a deep understanding of Jackson's business model and the operational processes of its vendors. The analyst will provide support for delivery teams, business users, DTCC, distributors, and electronic vendor partners, particularly in feed testing and technology enhancements. The role emphasizes establishing and maintaining strong relationships with both internal and external business partners, acting as a liaison to ensure that all expectations are met or exceeded. In this role, the analyst will design, code, test, debug, maintain, modify, and document solutions within a specified domain. They will deliver solutions that align with architecture patterns for data and compute platforms, ensuring that business needs are met while evaluating trade-offs between cost, performance, and maintainability. The analyst will also develop and maintain desired business value for complex business use cases and set, communicate, and reinforce technical standards. Collaboration with business product owners, DevOps, DevSecOps, and Architecture is essential to build and mature scalable and robust business capabilities. As a thought leader, the analyst will partner with business users and technical teams to implement changes and deliver business value. They will coach team members in providing ongoing support for Cloud DevOps Engineering configuration, architecture, and programming changes. The role involves identifying and resolving complex systems problems, conducting and coordinating the analysis, planning, and implementation of related software, and providing third-level technical support and consultation within the domain. Staying current with industry trends and making recommendations for new technologies that deliver strategic business value and reduce costs is also a key responsibility. The analyst will ensure that platform patch management is current and that vulnerabilities related to the domain are documented, communicated, and addressed in a timely manner.

Responsibilities

• Designs, codes, tests, debugs, maintains, modifies, and documents solutions within specified domain.
• Delivers solutions that align to architecture patterns for data and compute platforms, meeting business needs while evaluating tradeoffs between cost, performance, and maintainability.
• Develop and maintain desired business value for complex business use cases.
• Set, communicate, and reinforce technical standards.
• Work in partnership with business product owners, DevOps, DevSecOps, and Architecture to build and mature scalable and robust business capabilities.
• Act as a thought leader in partnering with business users and technical teams in implementing changes and delivering on business value.
• Coach other team members in providing ongoing support for Cloud DevOps Engineering configuration, Architecture, and programming changes.
• Identify and resolve complex systems problems that are scalable.
• Conduct and coordinate the analysis, planning, and implementation of related software.
• Provide 3rd level technical support and consultation within domain.
• Stay current with industry trends, making recommendations of new technologies that deliver strategic business value and reduce costs.
• Ensure that platform patch management is kept current and vulnerabilities related to the domain documented, communicated, and addressed in a timely manner.
• Participate in industry forums and provide technical leadership on behalf of Jackson.
• Work with internal and external stakeholders and product owner in gathering requirements and refining features/user stories.
• Work with internal and external stakeholders and product owner in designing solutions and provides architectural recommendations.
• Demonstrate solid experience of Annuity business and products.
• Analyze, code, configure, unit test and promote complex electronic platform artifacts to various electronic platforms.
• Review the electronic platform vendor release documentation and provide guidance on updates required.
• Adhere to ACORD standards educating others on the process.

Requirements

• Bachelor's Degree or equivalent experience and/or education required.
• 5+ years of IT related experience required.
• Financial services and customer service experience preferred.
• Data modeling experience preferred.
• Experience with Zinnia - AN4/AMP, iPipeline - Affirm, Hexure - Firelight/Foresight, DTCC, DST, Envestnet, FIDx, or other Electronic Business financial services systems/financial technology systems required.
• ACORD certification preferred.

Nice-to-haves

• Ability to explain and communicate technical concepts clearly to a Senior level audience.
• Helps to articulate business value and recommends solutions to integrate domain principals within other applications/software/system components.
• Promotes quality by performing code reviews, developing and enforcing coding standards, recognizing system deficiencies, and implementing effective solutions coaching other team members in this domain.
• Actively seeks and participates in personal and team development opportunities and maintains knowledge in this domain.
• Monitors industry trends and developments to improve system design and customer service.
• Excellent verbal and written communication skills including presentation creation and delivery.
• Identifies systemic gaps and possible solutions for continuous improvements and modernization.
• Understanding of Project Management tools, techniques and methodologies including Agile or Agile-SAFe.

Benefits

• Competitive pay
• Bonuses
• Comprehensive health insurance benefits
• Matching 401(k) retirement plan
• Adoption assistance
• Education matching gift program
• Dependent tuition program