Molina Healthcare

posted 17 days ago

Full-time
Remote
Insurance Carriers and Related Activities

About the position

The Sr. ER Consultant plays a crucial role in mitigating organizational risk while enhancing the employee experience. This position involves guiding people leaders through complex employee issues, conducting investigations, and ensuring adherence to policies. The consultant will balance the need for risk management with the goal of achieving fair and equitable solutions for employees, thereby fostering a positive work environment.

Responsibilities

  • Mitigate risk for the organization by managing employee relations issues and ensuring adherence to policies, practices, and Molina's mission, vision, and values.
  • Utilize exceptional written communication skills to prepare appropriate documentation for each matter with discoverability in mind.
  • Assess risk and resolve conflict through mediation.
  • Track appropriate level of detail by case to ensure ability to identify trends through reporting and address recurring risk.
  • Promote a positive work environment and employee experience by yielding fair and equitable solutions for employees.
  • Conduct investigations into alleged misconduct and workplace incivility, applying the appropriate amount of time and diligence based on the nature of the case and facts presented.
  • Utilize Employee Engagement Survey results to create solutions and a better employee experience within client groups.
  • Assist management in addressing employee issues, including corrective action, employee coaching, leaves of absence, accommodations, and HR policy adherence.
  • Assist management in preparing for difficult employee conversations, including creating talking points.
  • Provide an overall strategic view of the employee relations issues facing management and conduct trend analysis to create training to get in front of issues.
  • Provide efficient, consistent, and prompt consultative services, thereby creating capacity for people leaders.
  • Mentor and lead Employee Relations Consultants by providing expertise and guidance on employee relations issues.
  • Take the lead on complex employee relations projects or initiatives, partnering with HRBPs, Legal, Compliance, and other key stakeholders as appropriate.

Requirements

  • Bachelor's Degree or equivalent experience.
  • 5-7 years in Human Resources, counseling, social work, law, or a reasonably comparable field.

Nice-to-haves

  • Master's Degree or J.D.

Benefits

  • Competitive benefits and compensation package.
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