Sr. Engineer, Virtual Applications Delivery

$74,760 - $138,840/Yr

Spectrum - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Telecommunications

About the position

As a VDI Engineer at Warner Bros. Discovery, you will be responsible for architecting, designing, installing, configuring, and maintaining the company's virtual desktop platforms, primarily utilizing VMware Horizon. This role supports a diverse range of business stakeholders and workloads, ensuring high availability and performance of virtual desktop infrastructure across various global locations. The position requires a blend of technical expertise and business acumen to manage the entire VDI lifecycle effectively.

Responsibilities

• Architect, build, maintain, and support virtual desktop delivery platforms based on technical requirements.
• Administer scalable virtual desktop infrastructure in both private and public cloud environments.
• Manage and maintain Horizon View desktop pools, application pools, and user entitlements.
• Handle Tier 3 (complex) issues providing advanced support and triage of end-to-end virtualized environments.
• Provision and configure Horizon, Unified Access Gateway (UAG), connection servers, and end-user VDI desktop images.
• Assist with critical patching and vulnerability remediations.
• Create and maintain documentation and stay updated on industry best practices and technology trends.
• Manage server hardware and storage solutions that support the VDI footprint.
• Troubleshoot issues with desktop images and associated systems for rapid response to business units.
• Collaborate with developers and stakeholders to ensure software performance and efficiency.
• Ensure high levels of uptime and respond quickly to system alerts.
• Implement and use monitoring, patch management, and application management tools.
• Develop comprehensive performance analysis of business processes and identify improvement opportunities.
• Participate in stakeholder meetings to understand major projects and initiatives.
• Develop disaster recovery or business continuity plans.

Requirements

• Bachelor's degree or equivalent experience is required.
• 3-5 years of experience in Systems Administration and/or End-User Computing role.
• Experience in planning, installation, configuration, and troubleshooting of Horizon View, Connection Servers, and Unified Access Gateways.
• Strong knowledge of Windows 10/11 Desktop operating systems.
• Experience with Linux desktop operating systems.
• Ability to analyze, optimize, and troubleshoot system performance issues in a desktop environment.
• Experience with Active Directory.

Nice-to-haves

• Experience with vCenter and vSphere ESXi.
• Experience with scripting/coding automation tools and technologies.
• Experience in Azure cloud environments and Horizon Control Plane 2.0.
• PowerCLI, PowerShell, Python, and/or Bash scripting coursework or experience is desirable.
• MySQL/MSSQL experience is a plus.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Sick time
• Vacation