This job is closed
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About the position
At Verizon, we are looking for data-driven candidates to join our System Performance team. This role involves investigating, evaluating, and resolving network and data performance issues to ensure efficient and reliable service for our customers. The work you will be doing will directly impact customer satisfaction and help keep us ahead of the competition. You will utilize large amounts of data to develop network insights and strategies to improve performance. Your responsibilities will include performing data analytics, analyzing network capacity and coverage, evaluating service performance trends, automating data collection and reports, and creating dashboards to present information dynamically.
Responsibilities
- Performing data analytics and applying data science techniques to improve our network's capacity, coverage and overall service.
- Analyzing our network's capacity and coverage, and looking for ways to make improvements.
- Evaluating service performance trends and isolating root causes of impacted services.
- Automating data collection, reports, visualization and system updates.
- Creating dashboards and geolocating data to present information dynamically.
Requirements
- Bachelor's degree or four or more years of work experience
- Four or more years of relevant work experience
- Valid driver's license
- Willingness to travel up to approximately 25% of the time.
Nice-to-haves
- A degree in a relevant field
- Experience in LTE including VoLTE and RAN networks
- Troubleshooting and vendor management experience.
Benefits
- Health and wellness benefits
- Short term incentives
- 401(k) Savings Plan
- Stock incentive programs
- Paid time off
- Parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
