ServiceNow - Raleigh, NC

posted about 1 month ago

Full-time - Senior
Remote - Raleigh, NC
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Sr Enterprise Account Executive - Federal DoD at ServiceNow is responsible for driving new business within the US Federal Government, specifically supporting the mission of the US Department of Defense. This role involves account and territory planning, researching prospective customers, and executing field-based sales activities. The executive will develop relationships with key stakeholders, oversee client relationship mapping, and serve as a trusted advisor to the agency, ensuring alignment with their business needs and ServiceNow's product offerings.

Responsibilities

  • Develop relationships with multiple Program Directors within DoD at Office of CTO / CIO and across the Mission.
  • Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team.
  • Drive all lines of ServiceNow products to the agency client as a Core Sr Account Executive.
  • Serve as the agency's trusted advisor by understanding their business and advising on how ServiceNow can help enable their existing and future roadmap.
  • Coordinate client engagements by engaging product line specialists, value consultants, principal architects, sales leadership, customer advocates, and various product leadership teams.

Requirements

  • 10+ years of sales experience within software OR solutions sales organization.
  • Experience establishing trusted relationships with SOF / SOCOM / JSOC and prospective clients and other teams at executive and cabinet level.
  • Experience producing new business, negotiate deals, and maintain healthy Program Director relationships.
  • Understanding of agency mission and prior experience of selling to an agency's mission.
  • Experience achieving and exceeding sales targets.
  • The ability to understand the 'bigger picture' and our plans around IT.
  • Experience promoting a customer success focus in a 'win as a team' environment.

Nice-to-haves

  • Willingness to travel up to 40%
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