BankUnited - Aventura, FL
posted 2 months ago
Full-time - Entry Level
Remote - Aventura, FL
Wholesale Trade Agents and Brokers
About the position
The position at BankUnited involves performing transactions associated with both the Teller Line and Platform, with a strong focus on achieving client satisfaction and operational soundness. The role requires balancing cash, promoting bank products, and meeting sales goals while ensuring compliance with regulations and policies.
Responsibilities
- Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
- Cash checks and pay out money after verification of signatures and customer balances.
- Enter customers' transactions into the computer to record transactions and issue computer-generated receipts.
- Place holds on accounts as appropriate.
- Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen.
- Explain, promote, refer, or sell Bank products or services such as accounts, loans, and cashier's checks in the branch or via telemarketing.
- Perform outbound calls and set appointments for Market Leader and/or Sales & Service Officer in accordance with market initiatives and/or branch goals.
- Cross-train on the products and operational processes associated with the Platform and assist clients with related activities.
- Open and process all types of accounts, products, and/or services for customers after consulting with them on their specific needs.
- Achieve individual referral goals for cross-selling of all credit, non-credit, and fee income goals.
- Maintain knowledge of current products, policies, procedures, and regulations as it relates to position.
- Adhere to all current policies, procedures, and regulations as it relates to position.
- Process transactions from automated teller machine and night depository.
- Respond professionally to customer inquiries or problems.
- Assist customers with safe deposit box transactions.
- Fill in for Financial Specialist Leader when absent.
- Order daily supply of cash and count incoming cash.
- Under dual control, balance cash in automated teller machines and night depository.
- Adhere to and comply with applicable federal and state laws, regulations, and guidance, including those related to anti-money laundering.
- Identify and report suspicious activity.
Requirements
- High School Diploma or GED required.
- Minimum of 2-3 years of cash handling experience (preferably Teller) required.
- Excellent customer service, sales, risk management, and cash operations experience preferred.
- Must be fully trained in both Teller and Platform functions.
Benefits
- Sign-on bonus of $1,000 to be paid after six months of continuous service.
