Sr - Fraud Analyst

California Coast Credit Union - San Diego, CA

Full-time - Mid Level

San Diego, CA

Credit Intermediation and Related Activities

About the position

The Sr. Fraud Analyst is responsible for independently reviewing and investigating complex suspicious fraud activities related to various financial transactions, including ACH, checks, and identity theft. This role involves assessing account attributes, interviewing members, and providing support to branches and departments on fraud-related matters. The analyst will also track fraud losses, compile reports, and recommend process improvements to mitigate risks and enhance fraud prevention strategies.

Responsibilities

• Independently review and investigate complex suspicious fraud activities.
• Assess account attributes and interview members to determine the validity of claims.
• Provide support to branches and departments on fraud-related matters.
• Track and monitor fraud losses and compile statistical reports.
• Create and conduct staff training on fraud-related topics.
• Review fraud neural network alerts and recommend strategies to mitigate future losses.
• Research and assist with the implementation of new fraud prevention products and services.
• Compile end-of-month fraud reporting and provide explanations.
• Review and recommend process procedures for compliance with regulations.
• Monitor anomalous online and mobile banking activity to ensure validity of members.

Requirements

• High school diploma or equivalent required.
• Minimum of five years of experience in a financial institution.
• 3-5 years of fraud mitigation or risk experience focused on risk strategy and analytics.
• Knowledge of financial crimes and applicable regulations including Regulation E, Regulation CC, and Uniform Commercial Code.
• Proficient in Microsoft Windows Office Applications, including Excel for data analysis.
• Strong organizational skills and attention to detail.

Nice-to-haves

• Certified Fraud Expert or similar industry-recognized fraud certificate.
• Knowledge of fraud management systems such as Falcon, Jack Henry, and Verafin.

Benefits

• Competitive salary range of $26.3865 to $32.9831 hourly.