University of Denver - Denver, CO
posted 4 months ago
The Senior Healthcare Administrative Specialist - Insurance Coordinator at the University of Denver's Health & Counseling Center (HCC) plays a crucial role in ensuring the financial success and operational efficiency of the center. This position is responsible for providing high-quality service to both internal and external customers, addressing patient inquiries, and resolving issues related to insurance and billing. The individual in this role will demonstrate leadership and initiative, guiding other Healthcare Administrative Specialists while performing essential functions such as patient enrollment, verification of insurance coverage, claim preparation, compliance documentation, and patient billing. The HCC is dedicated to enhancing student well-being through inclusive healthcare services, and the Insurance Coordinator will contribute to this mission by managing insurance processes, ensuring that services rendered are covered under patients' insurance plans, and facilitating effective communication with patients regarding their billing inquiries and payment options. The role also involves preparing and submitting insurance claims, generating invoices, and reconciling payments, all while maintaining compliance with relevant regulations and guidelines. In addition to insurance duties, the position encompasses health information management, where the coordinator will assist in maintaining accurate records and data necessary for care delivery and quality assessment. The role requires collaboration with healthcare providers to ensure accurate billing and to address any related issues. The Insurance Coordinator will also support the HCC's IT operations, providing end-user support and maintaining billing software and electronic health record systems. This position is vital for the smooth operation of the HCC, ensuring that all administrative tasks are performed efficiently and effectively to support the center's mission of providing quality healthcare to students.