Sr Investigator (Employee and Labor Relations)

Southern Glazer's - Dallas, TX

Full-time - Mid Level

Dallas, TX

Merchant Wholesalers, Nondurable Goods

About the position

The Senior Employee and Labor Relations Investigator plays a crucial role in the Employee and Labor Relations Center of Excellence (COE) by conducting thorough and confidential investigations into employee complaints, policy violations, and grievances. This position is responsible for ensuring compliance with company policies and federal regulations while providing support to various stakeholders. The investigator will work independently and collaboratively to identify risks and develop strategies to mitigate them, contributing to a respectful and compliant workplace culture.

Responsibilities

• Lead investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations.
• Conduct thorough, quality investigations of any level of complexity with minimal oversight.
• Conduct in-person, on-site interviews with complainants, witnesses, and individuals against whom complaints are filed.
• Identify, collect, analyze, and preserve documentary and physical evidence related to investigations.
• Provide accurate, timely, and detailed briefings to relevant stakeholders as required.
• Establish and maintain effective communication with parties involved in the investigation process.
• Prepare comprehensive written investigation reports that clearly identify issues, relevant policies, and findings with sound recommendations.
• Review investigation findings and recommendations with relevant parties and ensure implementation of recommendations.
• Monitor workplace compliance with recommendations made after investigations.
• Maintain investigation summaries, notes, results, and other documentation in case management system.
• Assess investigation data and metrics to proactively identify risk areas and develop mitigation strategies.
• Identify and use metrics to improve investigation processes and reduce future similar investigations.
• Participate and sometimes lead projects within Employee Relations/Labor Relations and Learning & Engagement teams.
• Develop and effectively deliver job-related training.
• Carry out all responsibilities in an honest, ethical, and professional manner.

Requirements

• Bachelor's degree or equivalent experience in Business, Employee and Labor Relations (ER/LR), Human Resources (HR) or related field.
• Minimum of 5 years' experience conducting effective workplace investigations.
• Strong knowledge of federal and state employment laws, EEO regulations, and company policies and procedures.
• Ability to effectively communicate to build and maintain credibility with all levels of the organization and with Legal Counsel.
• Strong analytical, fact-finding, evidence gathering, and internet research skills.
• Excellent communication skills - written, verbal, persuasion, motivation, and facilitation of strong working relationships.
• Ability to manage deadlines, organize and prioritize work, and work collaboratively with other functional teams.
• Commitment to maintaining confidentiality of sensitive, job-related information.
• Ability to work independently.
• Proficiency in Microsoft applications with an emphasis on Word, Excel, and PowerPoint.

Benefits

• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• 401(k) plan
• Tuition reimbursement
• Wellness program
• Parental leave
• Vacation accrual
• Paid sick leave