STS/UtiliQuest - Palm Beach Gardens, FL
posted 2 days ago
Full-time - Senior
Palm Beach Gardens, FL
Administrative and Support Services
About the position
At Dycom Industries, Inc as a Sr Investigator, you'll be responsible for investigating and documenting employee relations cases across our enterprise. Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Responsibilities
- Conduct investigations into claims of potential harassment, discrimination, workplace misconduct and/or potential violations of company policies
- Communicate recommendation and guidance on appropriate corrective actions based on investigation results
- Provide investigations, findings and summaries to senior leadership
- Conduct various data analysis on complaints and related metrics, monitoring for patterns and trends to identify areas of concern
- Draft, proof and finalize documents ensuring accuracy and compliance with policy/legal requirements
- Partner with internal stakeholders including leadership, legal, and others when appropriate
- Utilize comprehensive and in-depth employee relations expertise to assess credibility and provide guidance and recommendations for the organization
- Maintain accurate and confidential records of investigations, findings, and resolutions
- Lead continuous improvement of processes and protocols to enhance efficiency and effectiveness in handling employee relations issues
- Other duties as assigned
Requirements
- To be 18 years of age or older
- Authorization to work in the United States for this company
- Bachelor's degree in Human Resources or related field
- 7+ years of professional experience handling internal workplace investigations
- In depth knowledge of state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc.
- Strong initiative and solid judgment abilities/skills
- Strong project management, analytical, fact-finding and evidence gathering skills
- Ability to handle sensitive and confidential information
- Ability to exercise a sense of urgency handling multiple cases/priorities
- Ability to travel as required
Nice-to-haves
- Proficient in Microsoft Office or Google Workspace software
- PHR/SPHR or SHRM CP or SCP certification
- Strong interpersonal and conflict resolution skills
- Strong verbal and written communication skills
- Ability to work in a high demand, fast-paced environment with diverse, geographically dispersed teams
Benefits
- Hybrid work environment
- Weekly Paychecks
- Paid Time Off
- Parental Leave
- Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more
