Ciena - Baltimore, MD
posted 4 months ago
Ciena is committed to a people-first philosophy, fostering a culture that prioritizes a personalized and flexible work environment. As a Senior IT Analyst specializing in Coupa, you will play a crucial role in the Source to Pay process, reporting directly to the Director of IT Architecture. Your responsibilities will encompass both technical and functional aspects of the Coupa platform, where you will consult, configure, and develop necessary functionalities to support Ciena's supply chain functions. This position requires a strong ability to build business relationships, gather and clarify business requirements, and translate them into actionable design documents. You will work closely with a team of internal and external developers to ensure the growth and sustainability of the platform. In this role, you will be responsible for high and low-level design, development, testing, and implementation of application solutions within the procurement applications, specifically focusing on Coupa. You will assist in the design and configuration of the Coupa Source to Pay platform to meet client needs, including workflow setup, customizations, and integration with existing systems. Your technical guidance will be essential for both internal and external developers, ensuring that the overall solution approach is sound and validated during the solution fit-gap analysis. You will also work directly with business teams to identify needs and requirements, scope work efforts, and implement solutions that support business process changes. Building and maintaining strong relationships with internal customers and peers will be vital for effective implementations. You will ensure that new functionalities and configurations are properly set up and migrated to production, adhering to established release management processes. Your expertise will be instrumental in developing innovative business solutions and suggesting improvements within internal IT processes.