Robert Half - Lawrenceville, GA
posted 3 months ago
The Sr. IT Asset Data Analyst is a critical role within Robert Half, responsible for the strategic management of IT asset data across the organization. This position is fully remote and requires a candidate with over five years of experience in managing IT asset data. The analyst will utilize advanced analytical skills to mine, cleanse, and derive insights related to the health and accuracy of asset records, as well as other key attributes. The role involves identifying trends that may lead to exceptions in policy or process, and collaborating with various teams to recommend data and process remediation plans. In this position, the analyst will be tasked with analyzing and managing pre-defined exception reports to ensure the quality of asset data and to pinpoint opportunities for improvement. The responsibilities also include analyzing asset data quality for all software and hardware assets in ServiceNow, including capital assets. The analyst will identify relevant data sources and establish repeatable processes to mine for data exceptions, compliance issues, and trends. Additionally, the role requires presenting trends, issues, opportunities, and challenges through data visualization techniques. The analyst will collaborate with technical teams, business analysts, and process owners to communicate findings and develop remediation plans. Designing and publishing reports, including compliance, KPI, and trend reports, is also a key responsibility. The analyst will contribute to continuous improvement efforts related to data or processes and play a significant role in enhancing IT asset management, particularly in inventory and asset management automation. Furthermore, the analyst will help develop the IT Asset Management (ITAM) program by identifying gaps and influencing ITAM governance standards.