Sr IT Data Analyst - Central Scheduling, Optimization (Katy)

At Houston Methodist, the Sr Information Technology (IT) Data Analyst position is responsible for analysis, functional documentation, configuration, maintenance, testing, and support for business intelligence and analytics applications through upgrades, new releases, and optimization implementations. This position utilizes critical thinking, attention to detail, and effective communication skills to work collaboratively with teams and to consult with business area leads and analyze issues to generate solution recommendations. The Sr IT Data Analyst position leads multiple projects and assists in coordinating the activities of junior analysts. This position communicates effectively to various stakeholders across the organization in person and through various channels to provide training and education for business intelligence applications. The Sr IT Data Analyst position utilizes advanced subject matter expertise in Business Intelligence (BI) with experience in business, healthcare and technology project and actively supports, develops and advances Houston Methodist's Business Intelligence applications. This position facilitates requirements gathering sessions to understand and document complex business needs, monitors development progress, conducts quality assurance exercises, ensures deliverables are met, and manages expectations. The role requires effective communication (oral and written) with customers, vendors, colleagues, and management about services, contact information, system availability, and information. Engaging customers to elicit requirements using various methods such as Agile and RAD design and development in conjunction with developers to document business case/ scope/ plan, business/functional requirements; including specifications for package solutions, and/or software development is essential. The Sr IT Data Analyst implements projects, coordinates development, testing and resolves issues with customers and vendors, making changes and corrections as needed; and coordinating communication of changes to customers. Additionally, this position provides user education of business intelligence applications and helps ensure access to data with the goal of reduced reliance on technical specialists in order to obtain data. Training and mentoring for team members through formal and informal methods is also a key responsibility. The position also involves facilitating gathering and documenting requirements, business rules, source to target mapping, metadata capture and decomposing high-level business and user requirements into complete, concise and consistent functional requirements suitable for use by the developer. Leading the design and development of reports, dashboards, and user presentations using Business Intelligence tools including Oracle BI, SAP Business Objects, Epic Caboodle, Tableau and Epic Slicer Dicer is a critical function. The Sr IT Data Analyst develops clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers. This role partners with the Project Management Office to support all phases of project implementation and participates in managing and resolving major system outages, disaster management and change control, actively seeking opportunities to lead initiatives within the organization. Ensuring all reported data and information are accurate, consistent, relevant and timely is paramount, as is maintaining the quality and integrity of data collected for decision making and working with other areas of the organization to ensure consistent reporting of information. The Sr IT Data Analyst performs required quality and profiling activities on the data to ensure information delivered from Business Intelligence solutions is defect free and of high quality, developing detailed system test plans, executing system test cases and providing issue tracking and consolidation. Leading a coordinated User Acceptance Test (UAT) effort is also part of the role.