Sr. IT Project Manager- POS Software

Allegis Group - Denver, CO

Full-time - Mid Level

Denver, CO

10,001+ employees

Administrative and Support Services

About the position

The Sr. IT Project Manager will oversee the modernization of a Point of Sale (POS) and ticketing system for a client in the hospitality/global attractions industry. This role involves managing a 3rd party vendor, aligning stakeholders, and driving the project to completion. The position requires a strong understanding of project management methodologies, particularly a blend of agile and waterfall, and excellent communication skills to facilitate collaboration among diverse stakeholders.

Responsibilities

• Develop and execute against a comprehensive and well-documented project plan with timelines, resources and activities.
• Liaise with Business stakeholders to establish a clear project scope, list of project objectives, and measurements for success.
• Monitor and control project progress, risks, decisions and issues, with comprehensive documentation.
• Act as the main point of communication for all upstream and downstream stakeholders, with scheduled status reports, steering meetings and vendor calls as well as accurate documentation.
• Coordinate the procurement, configuration, and deployment of infrastructure and hardware devices required for the system rollout.
• Conduct site assessments to ensure readiness for hardware installation and provide onsite support as needed.
• Coordinate with technical teams to develop, configure and customize the system and interfaces to meet business requirements.
• Oversee testing of solution, including user acceptance testing (UAT), to validate system functionality and usability.
• Manage change requests, and communicate updates to stakeholders.
• Utilize industry best practices, techniques, and standards throughout entire project execution.
• Coordinate the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the business.
• Document lessons learned and best practices for future reference and continuous improvement.

Requirements

• Proven experience with Project Management in an IT environment.
• A strong understanding of formal project management methodologies.
• Previous experience leading a rollout of a POS solution or similar attraction software.
• Familiarity with the hospitality industry and associated system applications is desired.

Nice-to-haves

• Very strong communication skills with the ability to work with a variety of stakeholders.
• Ability to quickly foster strong working relationships.
• Ability to adapt and change focus and approach as needed to meet the needs of the business.
• Strong commitment to working as a team.
• Ability to perform and oversee complex tasks and prioritize based on business strategy.
• Resourceful, adaptable, resilient, and having a strong sense of self-awareness.
• Flexibility to organize and prioritize in a fast-paced, dynamic environment.
• Ability to document and articulate technical requirements to stakeholders outside of the IT team.
• Strong leadership skills, including the ability to manage change and motivate teams.
• Reputation as an unwavering role model.
• Strong sense of urgency.

Benefits

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)