Sr. IT Project Manager- POS Software

TEKsystems - Denver, CO

Full-time - Mid Level

Denver, CO

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Sr. IT Project Manager will oversee the modernization of the Point of Sale (POS) and ticketing system for a client in the hospitality/global attractions industry. This role involves managing third-party vendors, aligning stakeholders, and driving the project to completion while utilizing a mix of agile and waterfall methodologies. The position is hybrid, requiring in-office work in downtown Denver two days a week, with potential to reduce to one day after acclimation.

Responsibilities

• Develop and execute a comprehensive project plan with timelines, resources, and activities.
• Liaise with business stakeholders to establish project scope, objectives, and success measurements.
• Monitor and control project progress, risks, decisions, and issues with comprehensive documentation.
• Act as the main point of communication for all stakeholders, providing scheduled status reports and documentation.
• Coordinate procurement, configuration, and deployment of infrastructure and hardware for the system rollout.
• Conduct site assessments for hardware installation readiness and provide onsite support as needed.
• Coordinate with technical teams to develop, configure, and customize the system to meet business requirements.
• Oversee testing of the solution, including user acceptance testing (UAT), to validate functionality and usability.
• Manage change requests and communicate updates to stakeholders.
• Utilize industry best practices throughout project execution.
• Coordinate the development of user manuals, training materials, and other documents for successful implementation.
• Document lessons learned and best practices for future reference.

Requirements

• Proven experience with Project Management in an IT environment.
• Strong understanding of formal project management methodologies.
• Previous experience leading a rollout of a POS solution or similar attraction software.
• Familiarity with the hospitality industry and associated system applications.

Nice-to-haves

• Experience with SmartSheet for project tracking.
• Familiarity with Power BI for reporting visualization.

Benefits

• Medical, dental & vision insurance
• 401(k)/Roth retirement plan
• Basic/Supplemental Life & AD&D insurance
• Short and long-term disability insurance
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), Vacation or Sick Leave