Sr. IT Project Manager

MNCP Staffing - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Administrative and Support Services

About the position

The Sr. IT Project Manager will oversee multiple medium to large scale projects within a dynamic casino gaming and IT environment. This role involves leading cross-functional teams through all project phases, ensuring timely delivery within scope and budget, while maintaining compliance with gaming regulations.

Responsibilities

• Develop and maintain comprehensive project management plans, ensuring adherence to PM methodology.
• Lead all project phases from initiation to completion, ensuring that timelines, budgets, business milestones, and deliverables are met.
• Delegate tasks to team members based on their skills and responsibilities, ensuring efficient task completion.
• Create all required PM artifacts and documentation.
• Adjust project schedules and targets as business needs or financing change.
• Serve as the main point of contact between internal teams (operations, compliance, IT) and external vendors, ensuring project alignment across all units.
• Facilitate communication between stakeholders, ensuring that goals, updates, risks, and team actions remain in synergy.
• Lead project meetings, resolve conflicts, and maintain productive working relationships with business owners, sponsors, and project teams.
• Identify, assess, and mitigate risks or issues, ensuring compliance with gaming regulations and industry standards.
• Develop and maintain RIDA logs (Risk, Issues, Decisions, Actions).
• Work closely with legal and compliance teams to meet gaming regulations and ensure all project activities are aligned with regulatory requirements.
• Negotiate conflicts and address issues that may impact project progress.
• Oversee the integration of IT systems with casino operations, ensuring they meet functionality, regulatory, and security requirements.
• Lead testing efforts, ensuring that systems are thoroughly tested and meet quality standards before deployment.
• Coordinate smooth handovers of systems and ensure the readiness of end-users through proper training and support.
• Manage project budgets, track costs versus forecasts, and make necessary adjustments to ensure financial objectives are met.
• Develop budget requests for resources and oversee vendor contracts, staffing requirements, and team allocations.
• Continuously monitor resource needs, performing quality reviews, and escalating any issues related to scope, budget, or timeline.
• Continuously monitor project progress, identify potential risks early, and implement recovery plans where needed.
• Prepare and present regular status reports for management and stakeholders, covering project scope, milestones, budget, risk, and critical issues.
• Ensure project deliverables are met and that projects are completed to the satisfaction of stakeholders.
• Lead, and motivate project teams, fostering a collaborative and productive environment.
• Conduct post-project reviews to gather lessons learned and identify areas for improvement in future projects.
• Use past experiences to anticipate potential project challenges and areas for innovation.

Requirements

• A minimum of 5 years of experience in project management, including 3 years specifically in the casino gaming sector and 4 years managing IT projects.
• Strong knowledge of casino gaming systems, IT infrastructure, and platforms (including Slot management systems, Cage operations, Table game systems, Payment processing, Loyalty programs, and Online gaming platforms).
• Experience managing large-scale upgrades of casino and gaming products (Slot management, Loyalty, and Progressive systems) across an enterprise.
• Proven ability to manage multiple projects simultaneously.
• Excellent leadership, negotiation, and mediation skills.
• Expertise in budget management, risk mitigation, and team leadership.
• Strong analytical and creative problem-solving skills.
• Exceptional planning and organizational abilities.
• Ability to collaborate effectively across all levels of the organization.
• Ability to elicit cooperation from upper management, clients, and various departments.
• Adaptability to shifting priorities, demands, and timelines.
• Ability to navigate and work through ambiguity.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency with project management tools (MS Project) and methodologies (Agile, Waterfall).

Nice-to-haves

• Bachelor's degree in an information technology-related discipline or equivalent experience.
• Familiarity with gaming regulatory compliance and laws, particularly Gaming Control Board regulations.
• PMP certification or equivalent industry recognized certification preferred.