Sr Lead Site Reliability Engineer - Network

$111,480 - $148,630/Yr

Lumen Technologies - Cheyenne, WY

Full-time - Senior

Remote - Cheyenne, WY

Telecommunications

About the position

The Sr Lead Site Reliability Engineer - Network at Lumen is responsible for operating and enhancing the Network as a Service (NaaS) implementation. This role involves providing technical direction, resolving systemic issues, and ensuring system performance across various network topologies and applications. The engineer will collaborate with operations and development teams to design and implement scalable network solutions, develop automation tools, and manage incidents effectively.

Responsibilities

• Serve as a Subject Matter Expert for network automation platform applications and services.
• Collaborate in the development of new tools and capabilities to improve support processes and efficiency.
• Ensure applications/services are continuously monitored and running effectively.
• Automate deployment pipelines (CI/CD) and infrastructure provisioning.
• Manage incidents proactively, investigating and resolving service outages.
• Lead blameless retrospectives after incidents to analyze and prevent future occurrences.
• Document knowledge bases and operational workflows for best practices.
• Coach and mentor team members on business processes and workflows.
• Manage multiple initiatives in parallel while maintaining ownership of key responsibilities.
• Estimate task completion times and influence work delivery.

Requirements

• Bachelor's or master's degree or equivalent experience.
• 10+ years of experience in software development, systems engineering, and/or networking.
• Strong network skills with a preference for previous network architecture/engineering/operations experience.
• In-depth understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport.
• Strong Layer 2 knowledge of Ethernet switching equipment and architectures.
• Experience with protocols and standards such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP.
• Proficiency in Ansible, Python, and other network automation technologies.
• Working knowledge of asynchronous programming concepts and distributed systems design.

Nice-to-haves

• Strong listening and communication skills.
• Strong coaching and mentorship capabilities.

Benefits

• Comprehensive health benefits
• Life insurance
• Voluntary lifestyle benefits
• Financial wellbeing perks