Sr. Learning and Development Specialist

Child Care Resource Center - Los Angeles, CA

Part-time,Full-time - Mid Level

Hybrid - Los Angeles, CA

501-1,000 employees

Social Assistance

About the position

The Sr. Learning and Development Specialist at CCRC plays a crucial role in enhancing the skills and knowledge of employees through effective training design, delivery, and evaluation. This position focuses on identifying learning needs, developing comprehensive training programs, and facilitating engaging learning experiences to support the organization's mission of cultivating child, family, and community well-being. The role requires collaboration with leadership and subject matter experts to ensure alignment with business priorities and continuous improvement of learning initiatives.

Responsibilities

• Conduct thorough learning needs analysis to identify skill gaps and learning requirements across various departments.
• Collaborate with leadership and subject matter experts to define learning objectives and align them with CCRC's business priorities.
• Design and deliver leadership development programs that enhance managerial skills and promote a culture of continuous learning and growth.
• Develop comprehensive learning programs that address the identified needs of different programs.
• Create engaging learning materials, such as presentations, e-learning modules, videos, and job aids, using various instructional methods and technologies.
• Evaluate the effectiveness of learning programs and analyze feedback and metrics for continuous improvement.
• Facilitate learning sessions, workshops, and seminars to deliver engaging and impactful learning experiences.
• Manage CCRC's Learning Management System in Workday, including content creation and maintenance, user management, and reporting.
• Stay informed about industry trends, best practices, and emerging technologies to enhance training delivery and user experience.
• Partner with departments to identify subject matter experts for 'train-the-trainer' opportunities.

Requirements

• Bachelor's degree in Human Resources, Organizational Psychology, Instructional Design, or a related field or equivalent combination of education and/or experience.
• Minimum of 5 years of experience in Learning & Development or similar role, preferably at a Senior level.
• History of managing, designing, developing, coordinating, and conducting training programs.
• Advanced knowledge of general office procedures and excellent organizational and computer skills, specifically in Microsoft Word, Excel, and Outlook.
• Ability to type 50+ wpm.

Nice-to-haves

• Experience with Learning Management Systems (LMS) and e-learning technologies.
• Knowledge of instructional design methodologies and adult learning principles.
• Strong interpersonal and communication skills.

Benefits

• Competitive compensation package
• Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• Eligibility for Public Service Loan Forgiveness due to 501(c)(3) designation