Sr. Logistics Manager - 1st Shift

About the position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you 'Dare to Grow' with us?

Responsibilities

• Lead, direct and manage inventory, slotting, and replenishment to ensure that the staff executes on delivering consistent high quality level service and customer satisfaction.
• Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending customer matters to ensure SLA delivery.
• Manage periodic process reviews for each client to ensure product slotting remains at service level requirements.
• Utilize effective communication or negotiation skills to resolve critical or escalated issues affecting the customer, staff or senior management.
• Maintain performance statistics and ensure accurate record keeping of all operational documents, inventory/system alignment and balance.
• Plan and monitor daily staffing schedules and adjust accordingly to ensure staffing levels are adequate to support operational demands and business objectives.
• Prepare and analyze management and inventory reports, system balance, and meet with the client to provide results, actions, performance, and delivery timely.
• Work with senior management to develop a business plan and goals for the inventory, slotting, and replenishment departments.
• Ensure directives, rules and procedures are communicated to all operations' staff.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
• Ensure safety methods, practices and programs are implemented and maintained.
• Ensure that freight is moved safely and in a timely manner utilizing appropriate equipment and tools and methods for inventory integrity.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
• Train and certify new employees on all performance standards to ensure proper procedures within the inventory, slotting, and replenishment department.
• Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
• Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly.
• Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.
• Perform other duties as needed.

Requirements

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• In-depth knowledge of all company products and services.
• Knowledgeable of ISO guidelines, Sarbanes Oxley and other related government regulations and requirements.
• Ability to manage the financial aspects of a department (purchasing, budget preparations and review, financial reporting and monitoring expenses).
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds.
• PC literate. Intermediate proficiency in Microsoft Office, internet, web-based and job specific applications.
• Demonstrated success in leading, managing and developing staff and high performance teams.
• Demonstrated leadership skills in influencing departments and implementing and managing change.
• Experience in strategic planning and execution.
• Exposure to project management methodologies with a focus on developing solution driven strategy plans.
• Skilled in making customers and their needs a primary focus of one's actions.
• Ability to develop and sustain productive relationships.
• Excellent written and oral communication skills including the ability to persuade, influence, negotiate and make formal presentations.
• Strong interpersonal skills including diplomacy and patience.
• Demonstrated skills in organization group process, problem identification and resolution.
• Must be able to read, write and speak English fluently.

Nice-to-haves

• Bachelor's Degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred.
• Minimum 5 years industry experience.
• Experience with WMS and TMS applications.

Benefits

• Competitive Paid Time Off.
• 401(k) with company match.
• Health insurance.
• Employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands.
• Pet insurance.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.