Capital One - San Jose, CA

posted 4 months ago

Full-time - Senior
San Jose, CA
Credit Intermediation and Related Activities

About the position

The Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor. This role is responsible for supporting several senior executives in our AI and Science teams, driving the foundational strategy for our Data Science and Quant job family. Candidates should have a passion for technology, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and help our leaders advance our strategy at scale. In this role, you will prioritize and focus leaders on the holistic Data Science and Quant strategy, including job family program management and associate site support. You will drive engagement with academic partnerships for research and development, partner with IFX CoS and teams to deliver on the roadmap, and own and direct work across teams to ensure high quality and on-time delivery. You will also be responsible for driving innovation in process and execution across our portfolio, creating executive-ready presentations and materials, and leading special projects autonomously and through partnership with cross-functional teams. Additionally, you will aid the Divisional CoS in strategic planning, uncovering critical efficiencies, and preventing duplication of effort. Understanding the leader's intent and vision will be crucial as you lead leaders to drive and track their goals and priorities. You will tackle and solve issues through escalation and articulate the issues that need to be addressed to elevate the team and allow for easy accountability. Working closely with all business units and functions, you will align operations with strategy and influence across all levels of the organization. Developing relationships within direct and extended team members will enable you to act as an informed and helpful sounding board and thought partner.

Responsibilities

  • Prioritize and focus leaders on the holistic Data Science and Quant strategy including job family program management and associate site support
  • Drive engagement with academic partnerships for research and development
  • Partner with IFX CoS and teams to deliver on the roadmap, owning and directing work across teams to ensure high quality, on-time delivery
  • Drive innovation in process and execution across our portfolio
  • Create executive-ready presentations and materials
  • Lead special projects autonomously and through partnership with cross-functional teams
  • Aid the Divisional CoS in strategic planning, uncovering critical efficiencies and preventing duplication of effort
  • Understand the leader's intent and vision, lead leaders to drive and track the leader's goals and priorities
  • Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability
  • Work closely with all business units and functions to align operations with strategy
  • Influence across all levels of the organization and across organizations
  • Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner.

Requirements

  • At least 7 years of experience in Project Management, Process Management, or Agile Program Management
  • At least 3 years of experience working with stakeholders across different business functions
  • At least 2 years of experience working with software development or technical support teams

Nice-to-haves

  • Bachelor's degree
  • 3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events
  • 2+ years of experience in IT development or support
  • 3+ years of experience driving organizational change and operational excellence
  • 4+ years of experience writing communications and presentations for leadership and non-leadership audiences
  • Experience as a Chief of Staff
  • Experience working closely with executives

Benefits

  • Comprehensive health benefits
  • Financial benefits including performance-based incentive compensation
  • Inclusive set of benefits supporting total well-being
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