Sr Manager- Clinical Health IT Support

About the position

This mission-critical role, under the general direction of the Director of IT Service Management, plans, organizes, and manages the daily operations of the desktop support team within a clinical and hospital environment.

Responsibilities

• Ensure that all desktop support activities are aligned with the hospital's and/or clinic's policies and procedures
• Communicate effectively with senior leadership, other departments, and partners while maintaining confidentiality
• Plan, organize, and manage the daily operations of the desktop support team
• Self-motivate and demonstrate creativity in a fast-paced and dynamic environment

Requirements

• Self-motivation and ability to function in a semi-autonomous role
• Creativity and ability to think outside the box
• Ability to maintain confidentiality and handle sensitive information
• Strong communication and interpersonal skills
• Ability to work effectively in a clinical and hospital environment