Proofpoint - Houston, TX
posted 3 days ago
The Senior Manager of Customer Success at Proofpoint is responsible for leading a team of Customer Success Managers (CSMs) to ensure customer satisfaction, retention, and growth. This role involves developing customer success strategies, analyzing customer health metrics, and collaborating with cross-functional teams to enhance the overall customer experience. The manager will also advocate for customer feedback in product development and drive initiatives aimed at improving customer outcomes.