Sr. Manager, Digital Strategy & Experience (E-Commence Platforms & Marketing & Technology))

Micron Technology - Meridian, ID

Full-time - Senior

Meridian, ID

Computer and Electronic Product Manufacturing

About the position

The Sr. Manager, Digital Strategy & Experience will lead the Digital Strategy & Experience function within Micron's Integrated Marketing team. This role focuses on driving digital strategy, optimizing online customer experiences, and managing the marketing technology roadmap to enhance e-commerce performance. The position requires strong leadership skills and the ability to collaborate across various functions to achieve business and technology goals.

Responsibilities

• Drive the vision and strategy for marketing technology and e-commerce in the commercial channel.
• Ensure all sites are optimized for Core Web Vitals and incorporate customer feedback as appropriate.
• Lead all aspects of the marketing technology roadmap, ensuring detailed cross-functional requirements gathering.
• Improve customer experience on the e-commerce platform by following the latest trends and removing barriers to boost revenue.
• Provide direction, management, and development opportunities to a team of professionals in web strategy and digital experience.
• Act as the primary point of contact in the US for all marketing technology third-party relationships.
• Accountable for the budget worldwide, optimizing spend for maximum return.
• Champion connections between different teams, translating sophisticated ideas to align business and technology goals.
• Apply analytics and perform market and competitive intelligence research to assist partner understanding options and opportunities.

Requirements

• A decade of leading strong technology and e-commerce focused teams at a senior level.
• BS degree in Computer Science / Information Technology or equivalent experience.
• Advanced level knowledge of web and e-commerce platforms.
• Expert knowledge of Adobe Commerce, Adobe Analytics, Test and Target, and Adobe Experience Manager.
• Knowledgeable in HTML, XHTML, CSS design, cross-browser compatibility, and JavaScript.
• In-depth understanding of SEO standard methodologies.
• Experience with website accessibility, such as WCAG standards.
• Experience with online privacy directives such as CCPA and GDPR.
• Ability to troubleshoot website issues in a fast-paced environment.
• Data-driven, analytical, and possessing outstanding problem-solving skills.
• High level of attention to detail, with a proven track record of coordinating multiple priorities simultaneously.
• Highly effective communication, presentation, and influencing skills with senior management.

Nice-to-haves

• Experience in digital marketing.

Benefits

• Choice of medical, dental, and vision plans.
• Benefit programs that help protect income due to illness or injury.
• Paid family leave.
• Robust paid time-off program.
• Paid holidays.