Sr. Manager/Director of Product Management, Mobile Platform Experience

Salesforce - San Francisco, CA

Full-time - Senior

San Francisco, CA

Publishing Industries

About the position

The Sr. Manager/Director of Product Management for Mobile Platform Experience at Salesforce is responsible for leading the development and execution of the mobile platform's product strategy. This role focuses on empowering internal and external developers to create exceptional mobile experiences, ensuring that the platform meets customer needs through effective tooling and product offerings. The position requires a strong technical background and excellent communication skills to advocate for the product and engage with various stakeholders.

Responsibilities

• Plan and execute the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.
• Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.
• Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.
• Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).
• Serve as the main point person for feedback, questions, and comments regarding your highly technical product to partners, customers, sales people, customer success people and others.

Requirements

• BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles. MBA is a plus.
• Minimum of 5+ years' experience in engineering or product management delivering highly technical products (preferably platform products/services).
• Motivated by solving complex problems and bringing order & structure to ambiguity.
• Proven ability to influence and coordinate cross-organization teams to execute important company priorities.
• Desire to market platform services/products through blogs, events, podcasts and other mediums.
• Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.
• Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.