Generac Power Systems - Waukesha, WI

posted 3 months ago

Full-time - Mid Level
Waukesha, WI
Electrical Equipment, Appliance, and Component Manufacturing

About the position

As the Sr Manager of Email Marketing Strategy at Generac, you will be at the forefront of our marketing efforts, leveraging the capabilities of Salesforce Marketing Cloud to enhance our engagement with customers in the Commercial and Industrial sectors. Your role will involve developing and executing a comprehensive marketing automation strategy that aligns with our overall business objectives and customer segments. This strategy will focus on improving customer engagement, acquisition, retention, and revenue growth through targeted marketing campaigns. You will lead the design, implementation, and management of marketing automation campaigns, which will include email marketing, lead nurturing, customer journeys, dynamic content, and personalized experiences. A deep understanding of our various customer groups, their needs, and behaviors will be essential in creating effective customer journey maps that drive measurable results. In this position, you will utilize Salesforce Marketing Cloud to manage customer data, segment audiences effectively, and ensure compliance with relevant regulations such as GDPR and CCPA. Continuous testing and optimization of campaign elements will be a key responsibility, as you work to enhance engagement and conversion rates. Collaboration with the Industrial Sales team and other cross-functional partners will be crucial to maximize the opportunities that Marketing Cloud offers, ensuring that the right content reaches the right customer at the right time.

Responsibilities

  • Develop and execute the marketing automation strategy aligned with overall business objectives, customer segments, and marketing KPIs to improve customer engagement, acquisition, retention and revenue growth.
  • Lead Salesforce Marketing Cloud communication strategy, sequencing, and orchestration by designing and implementing end-to-end marketing automation campaigns, including email marketing, lead nurturing, customer journeys, dynamic content, and personalized experiences.
  • Thoroughly understand various customer groups, their needs, and their behaviors to create comprehensive customer journey maps.
  • Utilize Salesforce Marketing Cloud to manage customer data, segment audiences effectively, and ensure data integrity and compliance with relevant regulations (e.g., GDPR, CCPA).
  • Oversee the continuous testing and optimization of campaign elements, such as subject lines, content, CTAs, and timing, to enhance engagement and conversion rates, and for quality assurance.
  • Partner with Industrial Sales team to ideate and maximize the opportunities Marketing Cloud has to offer.
  • Collaborate closely with marketing peers, as well as other cross-functional partners, to capture relevant content for marketing automation campaigns.
  • Enroll sales partners to ideate and maximize the power of Marketing Cloud.

Requirements

  • Bachelor's degree in Marketing, Business or related field
  • 5 years experience in Marketing Automation, with a strong focus on SalesForce Marketing Cloud strategy and automation design
  • Experience in data management, segmentation, and customer journey mapping
  • Experience in driving results through data-driven marketing campaigns.

Nice-to-haves

  • Certifications in Salesforce Cloud Admin and Marketing Cloud Email Specialist are preferred.
  • Proficiency in HTML/CSS, SCL and AMPscript

Benefits

  • Competitive Benefits: Health, Dental, Vision, 401k and many more
  • Free onsite gym open Monday through Saturday for Generac employees
  • Product loan (for up to 4 days) and discount programs
  • Volunteer Time Off program for charitable volunteer opportunities
  • Strong culture of teamwork and collaboration through various occasions, including Fun Days
  • Inclusive company that celebrates differences and promotes equity and respect
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