CIBC - Chicago, IL
posted 3 months ago
The Sr. Manager, Fraud Controls at CIBC is a pivotal role that focuses on managing fraud risk policies and strategies within the US Region. Reporting to the Sr. Director of US Fraud Management, the incumbent will be responsible for identifying fraud risk exposures and developing effective mitigation strategies to minimize fraud losses while ensuring a strong customer experience. This position requires collaboration with a team of fraud experts dedicated to crafting strategies that address CIBC's fraud exposure and enhance the understanding of the bank's fraud experience. In this role, the candidate will engage with line of business partners on client fraud issues, providing subject matter expertise in fraud education and risk mitigation. The responsibilities include assessing fraud trends, developing mitigation plans, and addressing gaps in fraud capabilities to meet US EXCO commitments. The candidate will also work closely with the Enterprise Fraud function and various lines of business to maintain an understanding of the risks associated with products and services, executing a strategic roadmap to manage these fraud risks effectively. Key to success in this role will be the ongoing measurement of the effectiveness of fraud strategies and the ability to adjust them as necessary to proactively address the changing risk environment. The Sr. Manager will also be responsible for developing client and employee-facing fraud awareness initiatives, managing third-party vendors that provide fraud controls, and ensuring compliance with fraud management policies and industry standards. This position is integral to fostering a culture that promotes analytics-driven decisions and collaboration around risk data, ultimately enhancing CIBC's fraud management capabilities.