Sr. Manager, Global Workplace & Facilities

Highspot • Seattle, WA

280d • $127,000 - $191,000

About The Position

At Highspot, delivering a consistent and engaging workplace experience across our global offices is key to supporting our culture, productivity, and growth. We're looking for a strategic and operationally strong Senior Manager to lead our global Workplace & Facilities function. This role is based in Seattle and manages Facilities Managers globally. The ideal candidate will bring deep experience in global facilities operations, real estate decisions, and team leadership — with a focus on delivering scalable processes, exceptional employee experiences, and data-informed decision-making across a global footprint. This role requires strong organizational leadership, cross-functional collaboration, and the ability to navigate ambiguity with agility and accountability.

Requirements

• 10+ years of experience in workplace, facilities management, or corporate real estate roles.
• 5+ years of experience managing people and leading multi-site or global workplace teams.
• Demonstrated success owning office location strategy and executing real estate projects end-to-end.
• Strong project management, analytical, and organizational skills, with the ability to lead cross-functional initiatives.
• Excellent verbal and written communication skills, with the ability to influence and align across stakeholders.
• Experience with facilities systems, office software (Google Workspace, Slack, Zoom), and workplace analytics tools (Excel, Tableau).
• Strong understanding of vendor management, procurement processes, and cost optimization strategies.
• Comfortable working in a fast-paced, evolving environment with a proactive and adaptable mindset.

Responsibilities

• Own and execute Highspot's global workplace and office strategy, including location expansion, consolidations, and leasing or coworking decisions.
• Use data-driven insights and best practices to guide space utilization, workplace design, and operational efficiency.
• Build scalable processes across international locations to ensure consistency, operational efficiency, and alignment with business needs.
• Collaborate cross-functionally with key partners in IT, People, Legal, Finance, and Security to deliver strategic initiatives.
• Communicate progress, challenges, and project outcomes to key stakeholders, with occasional executive-level visibility.
• Lead and mentor a team of regional Facilities Managers across multiple countries, ensuring service excellence and operational consistency.
• Oversee vendor management, workplace tools, building maintenance, security access, and safety compliance.
• Manage office services including space planning, move coordination, amenities, and workplace experience.
• Ensure local offices reflect Highspot's values, culture, and employee needs while maintaining cost-efficiency and compliance.
• Lead global office strategy and real estate execution, lease renewals, new office builds, and expansion projects from planning through execution.
• Track and report on space utilization and workplace analytics to inform leadership decisions and return-to-office planning.
• Manage global workplace budgets, planning, and vendor spending in alignment with business objectives.
• Maintain accurate documentation of workplace systems, SOPs, and space management records to support knowledge sharing and continuity.
• Regularly mentor, coach, and develop team members across global locations and time zones, fostering engagement, cohesion, and growth.
• Promote accountability, clarity, and engagement by setting clear goals and creating opportunities for team collaboration and growth.
• Provide thoughtful, systematic feedback and incorporate insights from others to enhance team performance and collaboration.
• Contribute to overall team strategy, driving continuous improvement and encouraging innovation within the function.
• Collaborate with senior leadership, landlords, and external partners to drive key workplace initiatives.
• Build strong, trusted relationships with stakeholders and decision-makers, serving as a strategic partner on workplace investments and operational efficiency.

Benefits

• Comprehensive medical, dental, vision, disability, and life benefits
• Health Savings Account (HSA) with employer contribution
• 401(k) Matching with immediate vesting on employer match
• Flexible PTO
• 8 paid holidays and 5 paid days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• 18 weeks paid parental leave
• Access to Coaches and Therapists through Modern Health
• 2 volunteer days per year
• Commuting benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services