Sr. Manager / HR Generalist

$149,760 - $149,760/Yr

Kelly Services - Frederick, MD

Full-time - Mid Level

Frederick, MD

10,001+ employees

Administrative and Support Services

About the position

The Sr. Manager / HR Generalist position at Kelly Services involves providing comprehensive HR support within a leading biotech and pharmaceutical company. The role focuses on employee relations, performance management, HR operational collaboration, and policy compliance, ensuring alignment with organizational goals and legal requirements. This position is ideal for individuals with extensive HR experience who are looking to make a significant impact in a dynamic environment.

Responsibilities

• Advise on and help resolve complex people issues and interpersonal conflicts.
• Mediate and help resolve interpersonal conflicts and misunderstandings.
• Conduct intake interviews with complainants and triage to the appropriate team.
• Lightly investigate concerns that may lead to coaching and document findings.
• Support compliance with corporate disciplinary action processes.
• Manage time and attendance issues, including long-term leave situations.
• Guide managers through the performance review process and provide coaching.
• Support the development and implementation of performance improvement plans.
• Partner on organizational changes, restructuring, and mergers.
• Collaborate with business to understand goals and provide tailored HR strategies.
• Facilitate conversations around HR metrics and make recommendations for improvements.
• Support efforts to update and revise HR policies in alignment with organizational culture.
• Monitor and support compliance with laws and regulations.
• Serve as the sponsor for HR compliance matters for the business.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 8+ years of progressive HR experience, with at least 5+ years in a People Partner role.
• Strong knowledge of HR practices, employment laws, and compliance requirements.
• Proven experience in handling employee relations, talent management, and change management.
• Exceptional interpersonal, communication, and problem-solving skills.
• Ability to work strategically and operationally, leveraging intended processes.
• Experience with case management systems and HR analytics.
• Certifications like SHRM-CP, SHRM-SCP, or PHR are a plus.

Nice-to-haves

• Experience in a biotech or pharmaceutical environment.
• Familiarity with HR metrics and analytics tools.

Benefits

• Medical, dental, and vision insurance.
• Telemedicine services.
• Term life and whole life insurance.
• Accident and critical illness insurance.
• Legal plan and short-term disability coverage.
• Retirement savings plan.
• Service bonus and holiday pay plans.
• Transit spending account.
• Paid sick leave under applicable state or local plan.