Sr. Manager - IT Infrastructure

$150,000 - $190,000/Yr

Harris Williams - Richmond, VA

Full-time - Senior

Richmond, VA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

Harris Williams is a global investment bank specializing in M&A and private capital advisory services. Clients worldwide rely on us to help unlock value in their business and turn ambitious goals into reality. We approach every engagement with boundless collaboration, pooling expertise and relationships across industries, service offerings, and geographies. For over 30 years, our clients have trusted us to think strategically, execute precisely, and deliver premium outcomes to help them grow. We are ambitious in our goals and steadfast in the belief that clients deserve our very best. To achieve our highest aspiration, we invest in world-class, team-oriented individuals who are smart, driven, and principled - those who are eager to be part of something bigger than themselves. When you join Harris Williams, you are welcomed into a collegial environment where every individual has the opportunity to make an impact in a powerful and significant way. We invite you to learn more about careers at Harris Williams.

Responsibilities

• Provide technical direction over a collaborative team of engineers, vendors and third-party providers to deliver and manage the Harris Williams IT infrastructure environment.
• Fostering a close-knit team that receives coaching, mentoring, and training focused on security, uptime, response time, and efficient delivery.
• Partner and collaborate with cross-functional teams to ensure alignment, prioritization and progress in the planning and delivery of tactical efforts and strategic projects.
• Foster a culture of continuous improvement, prioritization, innovation, and proactive problem-solving within the technology infrastructure and security team.
• Develop and implement a comprehensive IT Infrastructure strategy and roadmap focused on eliminating technology and process debt.
• Redefine, implement and extend IT operational standards in line with ITIL best practices.
• Define key metrics regarding IT infrastructure health, performance and availability and prepare/deliver as part of broader KPI set.
• Define and lead a comprehensive, multi-platform initiative focused on on premise to cloud migration of data center resources.
• Ensure technology risk-related requirements and processes are executed timely and effectively.
• Monitor Harris Williams environment for security concerns/findings and raise concerns with the Security Team as needed.
• Ensure team members have individual development plans, clear definitions of ownership and priority and training where needed.
• Participate in annual Technology planning cycle, develop and manage the IT Infrastructure budget.

Requirements

• 10+ years of experience designing, implementing, troubleshooting and supporting enterprise Microsoft environments, M365/ Azure deployments and Office suites.
• 10+ years directly leading / managing technical teams in large-scale corporate technology settings.
• High degree of technical creativity and the ability to lead the continuous improvement of platform sustainability, functionality and performance.
• Proficiency in gathering stakeholder needs, using these to establish technical vision.
• Expert level of knowledge in Windows desktop operating systems.
• Expert level of knowledge in Active Directory / Entra maintenance, configuration and enterprise identity management.
• Expert level of knowledge in Azure tenant architecture, configuration, security, monitoring and support.
• Expert level knowledge of virtual environments and their design, configuration, administration and security.
• Expert level of knowledge in Windows server operating systems, administration and security.
• Advanced level of knowledge of applying risk-based security architecture and hardening concepts.

Nice-to-haves

• Competitive Advantages
• Customer Solutions
• Design
• Enterprise Architecture Framework
• Machine Learning
• Risk Assessments
• Technical Knowledge

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year