Sr Manager, IT Quality Program Management

$140,300 - $259,100/Yr

Centene - Austin, TX

Full-time - Mid Level

Austin, TX

Ambulatory Health Care Services

About the position

The Senior Manager, IT Quality Program Management at Centene Corporation is responsible for leading a team of Product Owners and Business Analysts to manage and develop key healthcare quality technology products. This role is crucial in driving the strategic direction and daily management of multiple healthcare technology applications, ensuring they align with business goals, HEDIS requirements, and user needs. The position emphasizes fostering a people-focused team culture while delivering innovative solutions to enhance healthcare quality outcomes.

Responsibilities

• Leads and oversees a team of Product Owners and Business Analysts responsible for managing and developing key healthcare quality technology products.
• Manages project and program managers in all phases of the project life cycle.
• Ensures products meet HEDIS requirements and other healthcare quality standards while driving innovation in the field.
• Performs resource planning.
• Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks.
• Shares knowledge and develops team capabilities to strengthen understanding of IT and industry, business and best practices.
• Manages the hiring and training of new and existing staff, conducts performance reviews, provides leadership, technical guidance and coaching.
• Develops and communicates organizational objectives; inspires and motivates team members to achieve results.
• Provides strategy and change management thought leadership support opportunities.
• Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment.
• Identifies key leading and lagging risk factors.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements

• Bachelor's degree and 6+ years of related experience, including prior management experience.
• Experience with HEDIS (Healthcare Effectiveness Data and Information Sets).
• Experience managing healthcare quality technology products.
• Experience with Root Cause Analysis; Stakeholder Management; Vendor Relationship Management.
• Experience with Microsoft Office.
• Experience with Agile Management; Project Management.
• Knowledge of Agile Management; Scrum (Software Development); Software Development Life Cycle.

Nice-to-haves

• Certified Project Management Professional (PMP)-PMI preferred.
• SAFe Scrum Master Certification preferred.

Benefits

• Competitive pay
• Health insurance
• 401K and stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible work schedules including remote, hybrid, field or office work.