Sr. Manager, Marketing Operations (Mountainview, CA)

$125,000 - $140,000/Yr

Unclassified - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

About the position

The Sr. Manager, Marketing Operations plays a crucial role in the marketing organization, responsible for overseeing the marketing technology stack and related processes to enhance business impact. This position requires a strategic thinker who can analyze and improve operations while leading a small team and collaborating cross-functionally to drive marketing effectiveness.

Responsibilities

• Develop and execute the marketing technology vision.
• Audit and evaluate the existing marketing technology stack for lead processing and automation capabilities.
• Direct implementation of new technologies according to business goals.
• Manage one individual contributor and assess team personnel needs.
• Establish processes to support a world-class marketing organization and ensure efficiency.
• Collaborate with sales operations and leaders for effective lead development and hand-off processes.
• Own the reporting engine and analysis for marketing programs, identifying growth opportunities.
• Work cross-functionally with stakeholders to understand marketing's impact on challenges and opportunities.
• Communicate project updates, timelines, and results across the organization, championing the marketing team's impact.
• Manage the Service Level Agreement (SLA) with sales teams and report on lead quality and follow-up.
• Work with marketing communications to build campaign target lists and streamline lead capture processes.

Requirements

• Deep understanding of marketing automation platforms and CRM systems.
• Experience with account-based marketing practices and tools.
• Leader in marketing automation and demand generation best practices.
• Data-driven and analytical with excellent attention to detail.
• Strong project management and communication skills.
• Experience with marketing systems like Pardot, Salesforce, and Asana.
• Proficiency with Salesforce and its ecosystems.
• Demonstrated strategic thinking and implementation skills.
• Proven ability to lead projects and cross-functional teams.
• Motivated and execution-oriented with strong organizational capabilities.

Nice-to-haves

• Experience with project management tools such as Smartsheet or Asana.
• Proficiency with Microsoft Office suite, including Excel, Word, PowerPoint.

Benefits

• Competitive salary range of $125,000-$140,000 per year.
• Full-time employment with a supportive team culture.