Sr. Manager, Payroll Systems (Remote)

Quest Diagnostics - Secaucus, NJ

Full-time - Manager

Remote - Secaucus, NJ

Ambulatory Health Care Services

About the position

The Sr. Manager, Payroll Systems will have overall responsibility to support the entire payroll function enabling delivery of payroll to all Quest employees. This role involves managing a team that handles ongoing system updates, enhancements, and analytics within the Human Capital Management (HCM), Payroll, and Time & Labor systems. The Sr. Manager will oversee the Payroll System Analysts, empowering them to resolve defects and lead various internal projects within Payroll and other related HCM areas. A significant focus will be on the Oracle Time & Labor implementation project for the next 12-18 months, alongside oversight of all payroll systems projects. In this position, the Sr. Manager will provide both strategic and tactical direction for payroll systems, prioritizing and escalating issues as necessary. The role requires maintaining industry knowledge of best practices, company strategy, and compliance requirements. Leveraging current knowledge of regulations and software trends, as well as company policies, the Sr. Manager will recommend system or procedural changes. The Sr. Manager will lead the Oracle Time & Labor implementation project, managing three exempt resources dedicated to this initiative. This includes attending all project meetings, such as playback sessions and strategy meetings for testing, communications, and future support models. The Sr. Manager will present new functionality, project risks, and recommendations to various audiences and levels within the organization. Additionally, the Sr. Manager will manage and enable a team of 7-10 high-level exempt Payroll Systems Analysts or consultants in researching and resolving operational issues, tax, and system updates. The role involves driving accuracy in testing by developing key cross-functional relationships with leaders in the HR Service Center (HRSC) and key Centers of Excellence (COEs). Ensuring upstream and downstream testing integrity for all aspects impacting payroll results is crucial. The Sr. Manager will also manage relationships with outside consultant firms engaged to execute projects impacting payroll, ensuring a stable environment and system integrity for all payroll-related activities. The Sr. Manager will be responsible for system analysis, modifications, and interfaces for the Time and Attendance system, ensuring compliance with FLSA and state wage and hour laws. This role also includes managing payroll year-end/year-begin projects, ensuring timely and accurate processing of W-2 forms, and overseeing various inter-related projects and audits for the organization. Continuous evaluation of current processes and controls for improvements is expected, along with managing various projects including M&A integrations for payroll as needed. Supervision will be exercised over high-level exempt staff, including the Manager of Time & Attendance, Sr. Payroll System Analysts, and Payroll System Leads. The Sr. Manager will monitor performance, provide guidance, and ensure the growth and development of the team through evaluations and ongoing coaching.

Responsibilities

• Support the entire payroll function enabling delivery of payroll to all Quest employees.
• Manage a team handling ongoing system updates, enhancements, and analytics within HCM, Payroll, and Time & Labor systems.
• Oversee Payroll System Analysts to resolve defects and lead internal projects within Payroll and related HCM areas.
• Focus on the Oracle Time & Labor implementation project for the next 12-18 months.
• Provide strategic and tactical direction for payroll systems, prioritizing and escalating issues as needed.
• Maintain industry knowledge of best practices, company strategy, and compliance requirements.
• Recommend system or procedural changes based on current regulations and software trends.
• Lead the Oracle Time & Labor implementation project, managing dedicated resources and attending all project meetings.
• Present new functionality, project risks, and recommendations to various audiences within the organization.
• Manage a team of 7-10 high-level exempt Payroll Systems Analysts or consultants in resolving operational issues and system updates.
• Drive accuracy in testing by developing relationships with leaders in HRSC and key COEs.
• Ensure upstream and downstream testing integrity for payroll results.
• Manage relationships with outside consultant firms executing payroll projects.
• Ensure accurate and stable environment for payroll processing.
• Develop team skills and manage performance, including hiring and firing recommendations.
• Manage data uploads and bi-directional interfaces with outside vendors and internal customers during payroll processes.
• Ensure compliance with FLSA and state wage and hour laws for Time and Attendance systems.
• Collaborate with payroll operations and vendors for new system processing related to payroll and time attendance.
• Manage payroll year-end/year-begin projects, ensuring timely processing of W-2 forms and related audits.
• Evaluate current processes for continuous improvements and ensure SOPs are up to date and followed.
• Manage various projects including M&A integrations for payroll and Oracle Quarterly tax updates.

Requirements

• BA/BS degree preferred.
• 8 to 10 years of HCM or payroll system experience.
• 5-10 years of management experience with accomplished project management skills.
• Oracle Time & Labor experience is required.
• Excellent written and verbal communication skills.
• Knowledge of time and attendance systems is beneficial.
• Certified Payroll Professional (CPP) preferred.
• Proficient in Excel, Microsoft Word, PeopleSoft HCM, Oracle HCM Cloud, Oracle BI, Microsoft Project, and tax filing methods.

Nice-to-haves

• Experience with payroll processing and compliance regulations.
• Familiarity with project management methodologies.
• Experience in managing cross-functional teams.