Innova Solutions USA - New York, NY

posted about 2 months ago

Full-time - Mid Level
Hybrid - New York, NY
10,001+ employees
Professional, Scientific, and Technical Services

About the position

Innova Solutions is immediately hiring for a Senior Product Manager - Data Visualization. This position is a contract role with a duration of 9+ months and is based in New York, New York, with a hybrid on-site work model. As a Senior Product Manager, you will manage the Global Offers Marketing Measurement and Insights Digital Product. This role is crucial as it involves enabling digital experiences across various channels, including Tableau dashboards, web dashboards, and email, for both internal and external users of the data insights product. You will have the opportunity to conduct deep data analysis using very large datasets and find the most effective ways to visualize and design the presentation of core metrics and insights. As part of a broader team, you will provide digital tools, insights, and support to help merchants manage their American Express relationships securely and efficiently. Your responsibilities will include designing and developing interactive dashboards and reports using Tableau, maintaining existing reports, and creating visually appealing and intuitive reports that effectively communicate insights to drive informed decision-making. You will collaborate with stakeholders to understand customer needs and business requirements, troubleshoot Tableau production issues, execute test plans, and perform quality assurance to ensure the functionality and data integrity of reporting and dashboard solutions. Additionally, you will analyze large datasets to uncover trends and insights, work closely with technology teams in an Agile product development environment, and provide training and support to stakeholders on how to effectively use the dashboards. You will also identify opportunities to standardize and productize analytic offerings, manage a reporting and analytics engagement pipeline, and define and monitor product metrics and KPIs. This role requires a thoughtful and hands-on application of various analytical approaches, delivering clear insights and recommendations, and a strong understanding of data analysis and storytelling.

Responsibilities

  • Design and develop interactive dashboards and reports using Tableau.
  • Maintain existing reports, including updating visualizations, calculated fields, and filters.
  • Create visually appealing and intuitive reports that effectively communicate insights and drive informed decision making.
  • Collaborate with stakeholders to understand customer needs and business requirements to inform data strategy, requirements, and product roadmap.
  • Troubleshoot and fix Tableau production issues as needed.
  • Execute test plans and perform QA to assure the functionality and data integrity of reporting and dashboard solutions.
  • Work with Tableau Tech Team and Jethro Tech Teams on platform performance issues as needed.
  • Analyze large data sets to uncover trends, patterns, and insights that can be visually represented.
  • Partner closely with Technologies in an Agile product development environment.
  • Provide training and support to stakeholders and users on how to effectively use our dashboards.
  • Identify opportunities to standardize and productize our analytic offerings, and manage existing insights products through continual feature enhancements.
  • Establish prioritization principles and manage a reporting & analytics engagement pipeline & operational model for a variety of customers.
  • Seek and action customer feedback to continue enhancing our core focus and the processes for delivering them.
  • Define and monitor product metrics and KPIs.

Requirements

  • Experience building, publishing, and maintaining complex interactive reports and dashboards in Tableau.
  • Advanced knowledge of Tableau Desktop and Server.
  • 3-5 years of product management in insights products & data analytics experience.
  • Thoughtful, hands-on application of a variety of analytical approaches, delivering clear & powerful insights and recommendations for partners, and keen attention to details.
  • Strong understanding of data analysis and data storytelling.
  • A passion for data visualization & intuitive information display, with effective communication of dense and/or highly numeric content in a simple and straightforward manner.
  • Skillful communication and consistent success building strong relationships, credibility, and influence at multiple band levels and across different functional teams.
  • Aptitude for user experience and technology with the ability to speak fluently across analytics, design, and engineering.

Benefits

  • Medical & pharmacy coverage
  • Dental and vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time
  • Employee Assistance Program (EAP)
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