Ihire - Albany, NY
posted about 2 months ago
Innova Solutions is seeking a Senior Product Manager - Data Visualization to manage the Global Offers Marketing Measurement and Insights Digital Product. This role is crucial in enabling digital experiences across various channels, including Tableau dashboards, web dashboards, and email, for both internal and external users of the data insights product. As a core member of the digital product team, you will have the opportunity to conduct deep data analysis using large datasets and find effective ways to visualize and design presentations of core metrics and insights. This position is part of a broader team that provides digital tools, insights, and support to help merchants manage their American Express relationships securely and efficiently. The team is responsible for creating digital products and experiences that allow merchants to manage their accounts, access customized experiences, uncover insights about their business, and leverage the value of the network and data. As a Senior Product Manager, you will be responsible for designing and developing interactive dashboards and reports using Tableau, maintaining existing reports, and creating visually appealing and intuitive reports that effectively communicate insights. You will collaborate with stakeholders to understand customer needs and business requirements, troubleshoot Tableau production issues, execute test plans, and perform quality assurance to ensure the functionality and data integrity of reporting and dashboard solutions. Additionally, you will analyze large datasets to uncover trends and insights, partner closely with technology teams in an Agile product development environment, and provide training and support to stakeholders on how to effectively use the dashboards. You will also identify opportunities to standardize and productize analytic offerings and manage existing insights products through continual feature enhancements. Establishing prioritization principles and managing a reporting and analytics engagement pipeline will be key aspects of your role, along with defining and monitoring product metrics and KPIs.