Sr. Manager Product Management Content Creator

Visa - Foster City, CA

Full-time - Mid Level

Hybrid - Foster City, CA

Credit Intermediation and Related Activities

About the position

We are looking for a highly skilled and experienced content creator to join our product transformation and operations team. This role requires a unique blend of product management and design expertise, paired with a knack for crafting compelling narratives and delivering engaging learning sessions. You will collaborate across different business units, and cross-functionally with global and regional counterparts within and outside product (e.g., finance, pricing, risk, technology, client services, sales). You will focus on designing content to help the business learn to develop more fit-for-purpose products. You will design and deliver engaging learning sessions with product and technology teams across Visa. These activities are aligned with the greater objective of becoming a more effective and higher performing product organization.

Responsibilities

• Leverage your deep understanding of product management and human centered design to create engaging, informative, and educational content around product management practices
• Translate complex product development concepts into digestible, accessible information
• Tell captivating stories through your content to engage our audience, inspire action, and drive results
• Work closely with our product, technology, and design teams to identify pain points and provide clarity
• Ensure all content aligns with our strategic objectives to develop a more effective product organization
• Continuously measure and optimize content performance, making data-driven decisions to improve effectiveness
• Collaborate with cross-functional teams, such as sales, risk, client services to ensure our content meets the needs of all stakeholders
• Design and deliver engaging learning sessions that help drive the behavior change for the broader product and technology transformation
• Partner with the central PLM team to deliver enhancements of PLM across Visa

Requirements

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 8 + years of product management experience
• A deep understanding of the product development lifecycle and the ability to translate complex concepts into simple, understandable content
• Proven experience as a content creator, with a portfolio of work demonstrating your ability to tell engaging stories
• Background in design
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Strong attention to detail and commitment to producing high-quality work
• Artistic and creative
• An evangelist and a storyteller

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program