Sr. Manager- Product Manager- Retail Bank

$199,100 - $227,200/Yr

Capital One - Richmond, VA

Full-time - Mid Level

Richmond, VA

Credit Intermediation and Related Activities

About the position

The Sr. Manager - Product Manager for Retail Bank at Capital One is responsible for leading the development of innovative financial products that enhance customer experiences. This role combines a human-centered approach with data-driven decision-making to design and implement solutions that improve how customers interact with their finances. The position emphasizes collaboration across various teams, including technology, design, and data science, to create impactful tools and services that accelerate business outcomes and streamline product delivery.

Responsibilities

• Drive the bank's omni-channel servicing portfolio and deliver an experience framework for customer interactions.
• Collaborate with customers, associates, designers, technologists, and data scientists to develop cutting-edge solutions.
• Innovate by asking bold questions and testing new ideas to improve product offerings.
• Communicate effectively to share stories that illustrate the power of software in enhancing products and solving problems.
• Foster a self-supporting community by integrating tools and products to enhance team collaboration.

Requirements

• At least 4 years of experience working with cross-functional teams to deliver consumer experiences.
• At least 4 years of experience working on core product platforms that power digital experiences.
• At least 4 years of digital industry experience for consumers.
• Bachelor's Degree or military experience.

Nice-to-haves

• At least 3 years of experience with web and client-side mobile platforms.
• At least 2 years of experience as a Product Owner in an Agile development process.
• MBA.

Benefits

• Competitive salary and equity including a robust 401(k) plan.
• Excellent medical and dental insurance and other health benefits.
• Continuous learning budget.
• Supportive leadership environment.