Sr Manager, Program Product Development

Royal Caribbean Cruises - Miami, FL

Full-time - Senior

Miami, FL

Administrative and Support Services

About the position

The Senior Manager, Program Product Development at Royal Caribbean Group is a pivotal role within the Product Development PMO team, responsible for managing strategic ship and land projects. This position oversees a complex portfolio of initiatives, ensuring effective communication and reporting to Senior Executive-level leadership. The role requires strong leadership, project management skills, and the ability to facilitate collaboration across multiple teams to achieve project goals within budget and time constraints.

Responsibilities

• Manage multiple broad and complex programs consisting of multiple projects of work in support of guest experiences on cruise ships and private island destinations.
• Create and maintain the overall program schedule by collecting necessary data points from various project managers and team leads.
• Act as the hub of knowledge for program portfolios, articulating how and when various projects will deliver.
• Aid in the creation of portfolio level roadmaps summarizing tracks of work, progress, and status for all levels of the organization.
• Support the growth and mentorship of Project Managers and Associate Project Managers within the portfolio.
• Accountable for the day-to-day administrative and reporting details of assigned projects.
• Oversee the delivery of project management methods through a team of professionals, providing leadership to effectively manage the portfolio of projects.
• Utilize project management tools and industrial engineering techniques to maintain a portfolio of projects.
• Review status reports prepared by project managers and modify schedules or roadmaps as required.
• Oversee the coordination of major activities (meetings, workshops, charrettes) to ensure project progress on schedule and accurate updates of tasks and statuses.
• Track progress of owner supply specification, requisition, and procurement, working with the Financial Department to manage the owner supply budget and cost control.
• Lead and organize the development of monthly presentations for senior executives, overseeing preparation of project reports related to fleet mod/land projects.
• Remain current with industry trends related to contemporary project management techniques.
• Perform other duties as required.

Requirements

• Bachelor's Degree in Marketing, Supply Chain, Construction Management, or Business Administration.
• 10+ years of work experience as Project Manager or in a similar position.
• Experience managing portfolios with annual budgets exceeding $50M.
• Strong leadership skills and proven experience in leading a small team of professionals.
• Solid written and verbal communication skills, with clear and precise communication at all levels of the organization.
• Excellent interpersonal skills, with strength in communicating in a multicultural environment.
• Strong ability to manage clients and partners effectively.
• Excellent organizational and presentation skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with excellent analytical, financial, and spreadsheet modeling skills.

Nice-to-haves

• PMP Certified
• Change Management experience in a global organization
• Experience with Data Visualization tools (e.g., Tableau, Power BI)
• Experience with Smartsheet platform
• Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, JDE, and Essbase/Smartview.

Benefits

• Competitive compensation package
• Career development opportunities
• Health insurance
• 401k retirement plan
• Paid time off
• Flexible scheduling options