Sr. Manager, Public Sector Business Operations

$151,000 - $244,000/Yr

Palo Alto Networks - Reston, VA

Full-time - Mid Level

Reston, VA

Professional, Scientific, and Technical Services

About the position

The Sr. Manager, Public Sector Business Operations at Palo Alto Networks is responsible for driving operational leadership and expertise within the Public Sector organization. This role focuses on optimizing business operations, managing compliance processes, and implementing public sector programs to ensure compliant sales to public sector entities. The ideal candidate will excel in problem-solving, critical analysis, and process improvement while collaborating across departments to meet diverse needs.

Responsibilities

• Drive business operational leadership and subject matter expertise for the Public Sector organization.
• Optimize business operations and manage compliance processes.
• Implement public sector programs and initiatives to ensure compliant sales.
• Act as a sales advocate and partner to internal public sector organizations.
• Produce monthly and quarterly contract reporting as required.
• Ensure document retention in accordance with internal and external policies.
• Provide RFP/RFI and proposal guidance to internal stakeholders.
• Support bid/proposal teams to ensure compliant responses to RFX's.
• Collaborate with parties to generate required compliance documents for deal closure.
• Assess compliance of reseller & distributor pricing schedules under public sector contracts.
• Train internal functional areas on compliance requirements for awarded public sector contracts.
• Identify and raise ethics and compliance risk issues.
• Ensure transactions adhere to internal revenue recognition policies and operational guidelines.
• Evaluate current processes and recommend areas for improvement.
• Promote ethical leadership and advise on ethics and compliance issues.
• Serve as primary liaison between sales organization and IT, InfoSec, Product Management, and GCAT for Public Sector certifications.
• Support the FedRAMP High / DoD Impact Level product roadmap.
• Execute Foreign Military Finance (FMF) Program.

Requirements

• 10+ years of experience in a Public Sector tech environment, preferably in cybersecurity.
• Experience in sales/strategy operations or program management roles.
• Strong program management skills and Public Sector RFP management skills.
• Experience interfacing with Public Sector customers (Federal, State, Local, Education).
• Salesforce platform experience is a plus.
• Demonstrated capability to build strong working relationships with internal business units.
• Ability to work independently in a fast-paced environment.
• Experience with data analysis, modeling, and/or financial analysis.
• Strong verbal and written communication skills, along with problem-solving skills.
• Understanding of compliance activities related to US Public Sector certifications (FedRAMP, DoD IL, StateRAMP).
• Ability to communicate effectively with both business and technical audiences.

Nice-to-haves

• Experience in building relationships and leading through influence.
• Strong understanding of sales processes and methodologies.
• Self-starter with a strong desire to learn and influence the business.

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items.
• Mental and financial health resources.
• Personalized learning opportunities.