Sr. Manager, Public Sector Business Operations

Palo Alto Networks - Reston, VA

Full-time - Mid Level

Hybrid - Reston, VA

Professional, Scientific, and Technical Services

About the position

The Sr. Manager, Public Sector Business Operations at Palo Alto Networks is responsible for driving operational leadership and expertise within the Public Sector organization. This role focuses on optimizing business operations, managing compliance processes, and implementing public sector programs to ensure compliant sales to public sector entities. The ideal candidate will excel in problem-solving, critical analysis, and process improvement while collaborating across departments.

Responsibilities

• Drive business operational leadership and subject matter expertise for the Public Sector organization.
• Optimize business operations and manage compliance processes.
• Implement public sector programs and initiatives to ensure compliant sales.
• Act as a sales advocate and partner to internal public sector organizations.
• Produce monthly and quarterly contract reporting as required.
• Ensure document retention in accordance with internal and external policies.
• Provide RFP/RFI and proposal guidance to internal stakeholders.
• Support compliance with appropriate discounting procedures and generate required compliance documents.
• Assess compliance of reseller and distributor pricing schedules under public sector contracts.
• Train internal functional areas on compliance requirements for awarded public sector contracts.
• Identify and raise ethics and compliance risk issues.
• Ensure all transactions adhere to internal revenue recognition policies and operational guidelines.
• Promote ethical leadership and advise others on compliance issues.
• Serve as a liaison between sales organization and IT, InfoSec, Product Management, and GCAT.
• Support the FedRAMP High / DoD Impact Level product roadmap.
• Execute Foreign Military Finance (FMF) Program.

Requirements

• 10+ years of experience in a Public Sector tech environment, preferably in cybersecurity.
• Operations experience supporting an organization in the Public Sector marketplace.
• Strong program management skills.
• Strong Public Sector RFP management skills.
• Experience interfacing with Public Sector customers (Federal, State, Local & Education).
• Salesforce platform experience is a plus.
• Demonstrated capability to build strong working relationships with internal business units.
• Ability to work independently in a fast-paced environment.
• Experience with data analysis, modeling, and/or financial analysis.
• Strong communication skills (verbal and written) and problem-solving skills.
• Understanding of compliance activities related to US Public Sector certifications (FedRAMP, DoD IL, StateRAMP).
• Effective communication ability with senior audiences.
• Experience in building relationships and leading through influence.
• Strong understanding of sales processes and methodologies.
• Strong business acumen, judgment, analytical and problem-solving skills.

Nice-to-haves

• Experience in a fast-paced, high-growth environment.
• Self-starter with insatiable curiosity to learn about and influence the business.

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items.
• Mental and financial health resources.
• Personalized learning opportunities.