Sr Manager, Research Operations & Procurement NHPRR

University of Massachusetts - Worcester, MA

Full-time - Mid Level

Hybrid - Worcester, MA

Educational Services

About the position

The Sr Manager, Research Operations & Procurement at UMass Chan Medical School's Nonhuman Primate Reagent Resource (NHPRR) is a pivotal role focused on optimizing research operations and ensuring effective procurement and supply chain management. The successful candidate will contribute to advancing biological products that support research laboratories globally, while fostering collaboration and innovation within the team.

Responsibilities

• Oversee laboratory management, operations, workflows, processes, and procedures, ensuring meticulous attention to detail in reporting and documentation.
• Ensure efficient procurement and supply chain processes, maintaining high service levels for research and product operations.
• Manage relationships with Contract Research Organizations (CROs) to support external activities, ensuring alignment with budgets, timelines, and quality.
• Oversee sample custody and product lot receiving, ensuring accurate tracking.
• Continuously improve laboratory operations and operational readiness, including workflow optimization and resource allocation.
• Foster teamwork, collaboration, training, and mentorship within cross-functional teams.
• Manage multiple initiatives, ensuring timely delivery of results while maintaining high scientific standards.

Requirements

• Bachelor's degree in sciences, supply chain management, or a related field.
• 7+ years of relevant research and laboratory experience.
• 5+ years of experience in operations management, preferably within a research or product development environment.
• Demonstrated ability to manage procurement, supply chain, and external partnerships.
• Strong organizational and record-keeping skills, with a focus on detail and compliance.
• Ability to generate reports and manage operational data effectively.
• Excellent communication skills, both oral and written, to interact with internal and external stakeholders.
• Proven ability to manage multiple projects simultaneously and prioritize effectively.

Nice-to-haves

• Experience working in a research or biotech environment.
• Familiarity with CRO management, sample custody, and product development.
• Familiarity with operating under quality standards and processes.
• Experience managing facilities and equipment in a research setting.

Benefits

• Hybrid work model with onsite availability for emergencies.