Sr Manager, Risk & Compliance Oversight

About the position

As a Business Risk & Controls Senior Manager for the Consumer Group, you will directly support the exciting, new PayPal Ads business by developing, managing and executing day-to-day first line risk management program activities to ensure the delivery of great customer and merchant experiences and regulatory compliance. Key responsibilities include, but are not limited to, creating the risk and control framework including process, risk and control documentation and creating risk-based controls monitoring and testing plans. In addition, you will be responsible for ensuring timely root cause analysis, management and resolution of issues that occur; timely completion of required Product Change Review takes for new product and feature launches and enhancements; oversight of third-party risk management; and ensuring timely response to internal and external audit and exam requests.

Responsibilities

• Use your risk management expertise to work closely with business leaders and product managers to identify and mitigate risks
• Create and execute plans to build an effective risk management foundation and framework
• Build strong relationships and proactively collaborate with a cross functional team that will include product managers, project managers, engineers, analytics, second line of defense partners, compliance, audit, and legal
• Support growth initiatives by developing recommendations for achieving the right risk/reward tradeoff within project timelines
• Develop and launch control monitoring and testing plans leveraging automation where possible
• Efficiently manage issues that arise to ensure prompt customer remediation and on-time resolution
• Provide leadership level risk program status updates, roadmaps, and transparency to known or potential risks
• Enable the business by ensuring risks associated with business activities are effectively identified, measured, monitored, and controlled
• Anticipate business needs and proactively identify opportunities to improve and strengthen the control environment
• Leverage enterprise Risk Management tools (ServiceNow, Sphere, etc.) to create documentation that enables strong risk management
• Create key risk indicators from which to derive insights for the Ads business
• Collaborate with partners to determine root cause and impacts, drive issue resolution and remediation, and develop controls
• Perform and refresh risk assessment including risk identification, documentation, and control evaluation
• Plan and execute new product reviews to identify risks and controls, while enabling the business to move quickly
• Develop and ensure testing of Business Continuity Plans and Business Impact Assessments
• Respond to Internal and External Audit and Testing Engagements
• Create monitoring and testing plans for controls to ensure they are operating as expected
• Track progress and provide timely updates and escalate blockers and timeline concerns to management

Requirements

• Effective cross-functional leader who is highly collaborative and can cultivate practical solutions to achieve desired goals
• Strong team player with excellent verbal and written communication skills
• Ability to deep-dive processes and problem statements to identify risks and root cause
• Highly proficient in Microsoft Office, comfortable learning new systems and processes
• Bachelor's degree; intellectually curious with an ability to learn new systems, products, and processes quickly
• 8-10 years of relevant experience in the areas of Audit, Internal Control, Operational Risk, Compliance, or similar
• Experience with information security, data privacy and data privacy related operations
• Proven ability to work cross functionally and adapt to change
• Proven to prioritize workload and ensure deadlines are consistently met
• Self-starter who demonstrates independence, initiative, and follow-through

Nice-to-haves

• Professional certifications such as CPA, CIA, CISA, CFE, etc.
• Experience working in a rapid growth environment in financial services, payments or technology companies

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Annual performance bonus
• Equity compensation
• Medical, dental, vision, and other benefits