Sr Manager, Risk Management, Regulatory Intelligence, Safety and Compliance (RISC)

$142,700 - $236,000/Yr

Amazon - San Jose, CA

Full-time - Senior

San Jose, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The role is focused on establishing Amazon as the world's most reliable shopping platform for safe and compliant products. The mission is to protect customers from unsafe, illegal, or policy-violating products while enabling Selling Partners to offer a wide range of compliant products. This is achieved through a science-first approach that provides trustworthy listings, user-friendly compliance tools, and active engagement with stakeholders to build public trust. The Seller Compliance Enablement Vertical is responsible for educating and enforcing compliance, leveraging AI and LLM-generated seller education, and taking legal actions against bad actors. The position requires strategic thinking, analytical problem-solving, and the ability to communicate complex issues clearly. The successful candidate will manage a global team of risk managers, establish the vision and strategy for the team, and track program objectives and performance metrics. Collaboration with cross-functional teams is essential to influence technology and develop scalable tools for sellers. Regular communication with senior leadership is also a key responsibility.

Responsibilities

• Manage a global team of risk managers.
• Establish the vision, strategy, and implementation of pivotal outcomes for the team.
• Define, implement, manage, and execute program objectives, including tracking metrics and key performance indicators.
• Collaborate with cross-functional teams to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows.
• Regularly communicate with senior leadership on progress to goals and alignment with deliverables.

Requirements

• A Bachelor's degree or higher.
• Over 10 years of leadership and people management experience in a dynamic operational setting.
• Proficiency in Program/Project management.
• Demonstrated involvement in developing and contributing to strategic planning processes.
• Proficient capability to gather and analyze data to inform business strategies and decisions.
• Effective coaching and leadership skills that enhance team performance.

Nice-to-haves

• Advanced degree (MBA, MS, etc.).
• Proficiency in oral and written communication, with the ability to define technical requirements and prioritize tasks.
• Capability to navigate ambiguity and adapt to a dynamic work environment and fast-paced workflow.
• Proven track record of meticulous attention to detail, self-motivation, and follow-through.
• Sound business acumen, demonstrated influence, and robust analytical reasoning.
• Experience with extensive e-commerce platforms encompassing intricate business processes.
• Proficiency in 6 Sigma and Lean Manufacturing methodologies.

Benefits

• Equity and sign-on payments as part of total compensation package.
• Full range of medical, financial, and/or other benefits.