Sr Manager, Risk Management, Regulatory Intelligence, Safety and Compliance (RISC)

$142,700 - $236,000/Yr

Amazon - Seattle, WA

Full-time - Senior

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Manager of Risk Management, Regulatory Intelligence, Safety and Compliance (RISC) at Amazon is a pivotal role aimed at establishing Amazon as the world's most reliable shopping platform for safe and compliant products. The mission of the team is to protect customers from unsafe, illegal, or policy-violating products while enabling Selling Partners to offer a wide range of compliant products. This role is part of the Seller Compliance Enablement Vertical, which focuses on educating and engaging sellers, as well as enforcing compliance when necessary. The team employs a science-first approach to ensure trustworthy listings and develops user-friendly tools to simplify compliance processes for sellers. Additionally, the team actively engages with external stakeholders to build public trust in Amazon's commitment to customer safety and works to deter bad actors from participating in the marketplace. As a Senior Manager, you will manage a global team of risk managers and be accountable for establishing the vision, strategy, and implementation of key outcomes for the team. You will define, implement, manage, and execute program objectives, tracking metrics and key performance indicators to evaluate program efficacy and drive ongoing improvements. Collaboration with cross-functional teams is essential to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows. Regular communication with senior leadership regarding progress towards goals and alignment with deliverables will be a critical aspect of this role. The position demands strategic thinking, analytical problem-solving, and the ability to communicate complex technical and operational issues in clear business language, all while thriving in a highly collaborative environment.

Responsibilities

• Manage a global team of risk managers.
• Establish the vision, strategy, and implementation of pivotal outcomes for the team.
• Define, implement, manage, and execute program objectives, including tracking metrics and key performance indicators.
• Collaborate with cross-functional teams to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows.
• Regularly communicate with senior leadership on progress to goals and alignment with deliverables.

Requirements

• A Bachelor's degree or higher.
• Over 10 years of leadership and people management experience in a dynamic operational setting.
• Proficiency in Program/Project management.
• Demonstrated involvement in developing and contributing to strategic planning processes.
• Proficient capability to gather and analyze data to inform business strategies and decisions.
• Effective coaching and leadership skills that enhance team performance.

Nice-to-haves

• Advanced degree (MBA, MS, etc.).
• Proficiency in oral and written communication, with the ability to define technical requirements and prioritize tasks.
• Capability to navigate ambiguity and adapt to a dynamic work environment and fast-paced workflow.
• Proven track record of meticulous attention to detail, self-motivation, and follow-through.
• Sound business acumen, demonstrated influence, and robust analytical reasoning.
• Experience with extensive e-commerce platforms encompassing intricate business processes.
• Proficiency in 6 Sigma and Lean Manufacturing methodologies.

Benefits

• Medical, financial, and other benefits as part of a total compensation package.
• Equity and sign-on payments may be provided depending on the position offered.