Sr. Manager, Sales Enablement

Visa - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Credit Intermediation and Related Activities

About the position

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. The Visa Global Digital Sales team is a new team responsible for building out a digital response and sales coverage engine supporting multiple digital sales centers, enabling Visa to accelerate growth, leveraging continuous innovation with an optimized sales model while building deeper relationships with our customers. We are looking for a sales enablement leader to join our entrepreneurial global digital sales team to help our sales teams with the tools, resources, and training to effectively sell Visa solutions while enhancing sales performance and productivity. The sales enablement manager will provide sales leaders and reps with the learning materials, content, and resources to drive growth and success. Partnering with the sales team and broader enablement team, the sales enablement manager will develop and execute impactful, data-driven solutions for transforming the sales process.

Responsibilities

• Work with digital sales leadership to develop, execute, optimize and assess training and enablement programs for Visa's digital sales team
• Determine sales enablement priorities with global and regional sales stakeholders
• Communicate enablement strategy and KPIs to stakeholders
• Build a trusted relationship with regional Digital Sales teams and partner with teams to localize in markets
• Serve as the liaison between sales, marketing and product teams to enable sales plays
• Provide effective onboarding and training programs for Digital Sales teams
• Gather and relay feedback to continuously iterate on the enablement strategy
• Use performance data to identify knowledge or skill gaps across the sales team
• Curate, maintain, and upload sales enablement content on the enterprise sales enablement platform ensuring accessibility and usability
• Determine content adoption metrics and define sales enablement best practices to leverage regionally

Requirements

• 8 or more years of work experience with a Bachelor's Degree or at least 10 years of work with a focus in sales, sales support, presales, &/or technical product marketing, enablement
• Strong communication skills and the ability to work collaboratively with a positive can-do attitude
• A strong understanding of the sales environment, including sales content, tools and training
• Experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas
• Measurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc.
• Experience in executing change management initiatives with established approaches
• Strong program/project management skills & strong facilitation skills
• Demonstrated ability to effectively navigate and lead others in an ambiguous environment to achieve high levels of performance and deliver sustainable value to the organization by holding yourself and others accountable
• Strong relationship-management skills and ability to communicate effectively, and collaborate with, senior-to-exec management
• Strategic, analytical thinker who consistently challenges the status quo and constructively challenges the team to aim for higher ground, change agent
• Process oriented, with a high attention to detail and quality on both internal team work and external products brought to market
• Hands-on, entrepreneurial and nimble, while also able to navigate a globally matrixed environment
• Experience building executive level communications and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Global experience preferred

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program