Sr Manager, Sales Operations & Data Analysis

Schwan's Company - Minneapolis, MN

Full-time - Senior

Minneapolis, MN

Merchant Wholesalers, Nondurable Goods

About the position

At Schwan's Company, the opportunities are real, and the sky is the limit; this isn't just a job, it's a seat at the table. Around here, every job matters, every voice counts, and every person contributes in a big way. As part of our front lines, we look to you to execute business, build relationships, and take pride in your work because at Schwan's, you lead the way, and we value what you bring. Our passion is our food. Our secret is our people. Schwan's Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels. Our many popular brands include Red Baron®, Tony's®, Big Daddy's®, Villa Prima™ and Freschetta® pizza; Pagoda® and Bibigo Asian-style snacks and Mrs. Smith's® and Edwards® desserts. Schwan's is a place for people with an appetite for more. To learn about joining a team where you can belong, contribute, and thrive, visit www.schwanscompany.com. As our Senior Manager, Sales Operation and Data Analytics leader in our fast-growing Food Service Business Unit, you will be a critical connection between numerous data sources, the marketing function, and the field sales team with the goal of driving strong in-market execution. The role has three key components - data analytics and reporting, strategic leadership, and integration of Salesforce.com and leveraging data to ensure strong sales execution. You will have two direct reports to coach and develop using the Schwan's Leadership Framework focused on four key pillars: Lead Yourself First; One Table, One Team; Driving Force; Shift Your Paradigm. If you are a data guru who loves taking data and turning it into actionable insights and coach others along the way - this role could be perfect!

Responsibilities

• Develop and launch a revised customer segmentation at the singular operator level for sales execution.
• Create and execute standard reporting for monthly KPIs and business dashboards for the business unit, sales teams, and marketing.
• Enhance data-forward tools for simplified end-user execution across field sales.
• Track performance on an ongoing basis to ensure that volume goals are achieved, incorporating review of problems/opportunity markets with focus on development of action plan.
• Co-develop with marketing an annual volume plan for the assigned group.
• Lead a cross-functional team of subject matter experts to advance and evolve our 3-year roadmap of Salesforce.com.
• Improve the end-user experience for both field-based users and internal, corporate users.
• Create stronger linkage data-driven insights to field sales execution, utilizing and integrating a variety of data sources.
• Own and navigate the relationships with Salesforce.com and other partners, maximizing the return on investment.
• Play a key role of linking actionable data across sales planning field execution, data, salesforce.com, consumer insights and marketing.
• Connect with key stakeholders to meet reporting needs and bring new tools to life.
• Bring a new customer segmentation to life within salesforce.com for strong, simple field-sales execution.
• Develop specific strategies and tactics for assigned group.
• Provide input into the 3-year annual planning process through the co-development with Marketing.
• Provide leadership for the planning process by the development/improvement of the key elements ensuring timely execution and management of the process.
• Participate in the development of broad product category strategies and selling, marketing, promotional plans for the customer channel and product group assigned.
• Provide sales expertise in the development of customer programs and supporting material.
• Manage, train and develop subordinates if applicable.
• Undertake specific company projects and perform additional duties and responsibilities as assigned.
• Conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values, code of ethics, policies, and other standards of conduct.

Requirements

• A minimum of 10+ years' experience in a sales, sales operations, or sales planning role.
• Bachelor's degree and 10+ years' experience in a sales operations or sales planning role preferably in the food service or retail trade industry with headquarters focused work.
• Finance background helpful.
• Strong analytical skills and prior knowledge in trade optimization programs, trade expenditure policies, and pricing strategies.
• Experience with Salesforce.com platform and its usage with sales teams.
• Strong communication and influencing skills.
• Strong leadership, organizational, project management, and time management skills.
• Intermediate PC skills including the Microsoft Office Suite and Outlook.
• Knowledgeable with industry best practices and programs.