Sr. Manager, Software Quality Engineering (Remote)

BD - Stuart, FL

Full-time - Mid Level

Remote - Stuart, FL

Miscellaneous Manufacturing

About the position

The Software Quality Assurance Manager at Liberator Medical Supply, a BD company, is responsible for leading the quality assurance efforts for software applications. This role focuses on ensuring the quality, reliability, and performance of software solutions, contributing to a seamless customer experience in healthcare e-commerce. The manager will establish a culture of quality excellence, mentor a team of QA engineers, and implement comprehensive testing strategies to identify and address defects in software products.

Responsibilities

• Establish and maintain a culture of quality excellence within the organization.
• Mentor, guide, and build a team of QA and SDET engineers, fostering their professional growth and development.
• Develop, implement, and own a comprehensive test automation strategy to ensure product quality, performance, and reliability.
• Implement robust versioning practices for test automation steps to ensure smooth promotion through development environments.
• Proactively communicate updates and deliver quality metric reports to leadership.
• Leverage data to identify quality gaps and implement strategic improvements.
• Contribute to the development and execution of test cases.
• Drive and manage release activities, ensuring high-confidence sign-off.
• Own and maintain testing frameworks, tools, and infrastructure for automated test executions.
• Ensure comprehensive manual and automation test coverage, overseeing the execution of feature, regression, and UAT testing.
• Collaborate closely with development teams to integrate testing seamlessly into the development lifecycle.
• Take ownership of test reports, analyze quality metrics, and drive continuous improvement by evaluating root cause analysis to identify underlying issues and implement targeted solutions.
• Oversee the creation, maintenance, and security of test data which mimics real-world scenarios and customer usage patterns.
• Continuously evaluate and optimize QA processes to improve efficiency and effectiveness.
• Demonstrate strong technical proficiency in software development methodologies, design patterns, and automated testing tools.
• Stay up to date with the latest advancements in testing tools, HIPAA regulations, and secure testing practices.

Requirements

• Bachelor's degree in computer science, software engineering, or related field (or equivalent work experience).
• Minimum of 8 years of experience in Quality Assurance.
• At least 5 years of experience as a QA Manager, with a proven track record of successfully implementing and managing agile testing processes.
• Proven experience in software quality assurance management, with a focus on automated testing.
• Strong understanding of SDLC processes and software testing standard methodologies.
• Deep understanding of automated testing frameworks, tools, and methodologies.
• Strong experience with RESTful and SOAP API integrations.
• Strong technical background in software development, including object-oriented programming and design principles.
• Experience implementing and managing test automation using AccelQ is a significant advantage.
• Proficiency in Jira and familiarity with CI/CD tools (Azure DevOps, BitBucket, Copado) a plus.
• Experience with Salesforce (Commerce, Health Cloud, Service, Experience, and Marketing Clouds), MuleSoft, Azure technologies (.Net, Functions, Service Bus, CosmosDB), APIs (SOAP & REST), and legacy WinForm application testing a plus.
• Previous experience in the healthcare industry or familiarity with healthcare-related processes and data preferred.
• Experience managing onshore and contracted QA teams in different countries.

Nice-to-haves

• Experience with healthcare-related processes and data.
• Familiarity with CI/CD tools such as Azure DevOps, BitBucket, and Copado.
• Experience with Salesforce and MuleSoft technologies.

Benefits

• Competitive salary package
• Opportunities for professional development
• Comprehensive health insurance
• 401k retirement plan
• Paid time off and holidays
• Employee recognition programs