Sr. Manager, Support Knowledge and Content
Peloton•Plano, TX
451d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Senior Manager of Support Knowledge and Content at Peloton is responsible for transforming member support services through expert knowledge management. This role focuses on enhancing the effectiveness of the support center and improving the overall member experience by developing and maintaining critical resources such as chatbots, internal knowledge articles, and self-service tools. The position requires collaboration with cross-functional teams to ensure alignment with evolving policies and business changes, while also championing knowledge management best practices within the Member Support team.
